Customer Service Specialist

1 week ago

Letterkenny, Donegal, Ireland beBeeCustomerService Full time €32,000 - €36,000

Job Description

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As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients. You will be responsible for handling inquiries and resolving issues in a timely and professional manner.

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Key responsibilities include:

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  • Taking incoming calls from customers and responding to their queries
  • Investigating and resolving customer complaints in a fair and efficient manner
  • Providing product information and making recommendations as needed
  • Maintaining accurate records of customer interactions
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Required Skills and Qualifications

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To succeed in this role, you will need to possess the following skills and qualifications:

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  • A strong customer service background with experience in dealing with difficult customers
  • Excellent communication and interpersonal skills
  • The ability to work effectively in a team environment
  • Basic computer skills with proficiency in Microsoft Office
  • Flexibility and adaptability in a fast-paced environment
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Benefits

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We offer a competitive salary package, comprehensive training and development opportunities, and a dynamic and supportive work environment. Our benefits include:

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  • Flexible working hours and remote work options
  • Access to ongoing training and development programs
  • A range of employee discounts and perks
  • A comprehensive health and wellness program
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How to Apply

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If you are a motivated and customer-focused individual looking for a new challenge, please submit your application today.

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