Technical Support Specialist

6 days ago


Dublin, Dublin City, Ireland Headhunt International Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in Latvian.

You will work closely with our technical team to troubleshoot and resolve customer issues related to billing inquiries, transactions, and account management. Your excellent communication skills and ability to empathize with customers will be essential in turning every interaction into a positive experience.

In this role, you will also have the opportunity to develop your technical research skills, learn about consumer products and services, and contribute to the growth and development of our team.

Requirements
  • Fluent Latvian language skills
  • Excellent communication and problem-solving skills
  • Sales experience with consumer products and services (an asset)
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
What We Offer
  • A competitive monthly salary
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas


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