Technical Support Specialist
4 days ago
About the Role:
We are seeking a skilled and dedicated Technical Support Specialist to join our team in Kildare, Ireland.
As a Technical Support Specialist, you will be responsible for providing technical support to customers across the globe. You will work closely with our customers to troubleshoot hardware issues, solve complex problems, and ensure that their equipment is functioning optimally.
Your key responsibilities will include installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment as needed.
You will also be required to take ownership of technical issues, complete required job documentation, safety training, and procedures for processing parts.
The ideal candidate will have a qualification from disciplines including Mechanical / Mechatronic / Electrical / Electronic Engineering / Science / Aircraft Systems or a Trade Apprenticeship.
In addition, you will need to have an ability to read and interpret electrical and mechanical schematics, clear and effective written/verbal communications skills, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
What We Offer:
- A competitive salary and benefits package, including discretionary bonus, pension, share schemes, family healthcare;
- An individual and comprehensive training program, including on-job training;
- Learning and development opportunities;
- The opportunity to travel and train with industry experts across the Global Applied Materials team;
We are an equal opportunities employer and welcome applications from diverse candidates.
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