Technical Support Specialist for AWS
4 days ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical expertise and assistance to our customers who use Amazon Web Services (AWS).
Responsibilities
- Provide technical support to customers via phone, email, and chat
- Troubleshoot complex customer issues using advanced techniques
- Collaborate with internal teams to reproduce and resolve customer issues
- Develop and maintain knowledge of AWS services and technologies
Requirements
- 2-4 years of experience in a related field
- Excellent communication skills, both written and verbal
- Ability to communicate effectively in English and Spanish
- Knowledge/experience in one or more modern programming languages
- Experience with System Administration and Networking technologies
What We Offer
We offer a competitive salary, medical insurance, and paid time off.
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