Technical Support Specialist for AWS

4 days ago


Dublin, Dublin City, Ireland Engineeringuk Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical expertise and assistance to our customers who use Amazon Web Services (AWS).

Responsibilities

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot complex customer issues using advanced techniques
  • Collaborate with internal teams to reproduce and resolve customer issues
  • Develop and maintain knowledge of AWS services and technologies

Requirements

  • 2-4 years of experience in a related field
  • Excellent communication skills, both written and verbal
  • Ability to communicate effectively in English and Spanish
  • Knowledge/experience in one or more modern programming languages
  • Experience with System Administration and Networking technologies

What We Offer

We offer a competitive salary, medical insurance, and paid time off.



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