Technical Support Specialist AWS
3 days ago
About the Team
AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.
Your Responsibilities
- You will be primarily responsible for solving customer's cases through various contact channels.
- You will drive initiatives that improve support-related processes and our customers' experience.
- You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services.
- You will work on critical, highly complex customer problems that may span multiple AWS services.
- You will continuously learn groundbreaking technologies and develop new technical skills and professional competencies.
Benefits
We are committed to a diverse and inclusive workplace and believe passionately that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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