Parts Operations Supervisor

1 week ago

Dublin, Dublin City, Ireland beBeeManagement Full time €52,000 - €62,000
Job Opportunity:
We are seeking a skilled and experienced individual to fill the role of Assistant Parts Manager. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and contributing to the success of our parts department.

Job Description:
As an Assistant Parts Manager, you will be responsible for supporting the daily operations of our high-volume parts department. Your key responsibilities will include:
  • Supporting the Parts Manager in overseeing the efficient operation of the parts department.
  • Supervising and mentoring parts advisors and senior parts advisors.
  • Acting as the first point of contact for operational queries and escalating issues to the Parts Manager when necessary.
  • Ensuring that all customers receive prompt, professional, and courteous service.
  • Monitoring vehicle health checks to ensure required parts are identified, priced, and quoted in a timely manner.
  • Overseeing the accurate picking, packing, and distribution of parts to technicians and customers.
  • Assisting with inventory control and stock levels, maintaining accurate records in the Dealer Management System (DMS).
  • Supporting routine stock takes and spot checks to resolve discrepancies quickly.

Required Skills and Qualifications:
To be successful in this role, you will need to possess:
  • Proven experience in a parts department within the automotive industry, preferably in a high-volume dealership or group.
  • Strong knowledge of automotive parts, inventory processes, and DMS operation.
  • Excellent communication skills with the ability to build rapport with colleagues, customers, and suppliers.
  • Leadership ability with experience mentoring or supervising staff.
  • Highly organized with strong attention to detail and ability to prioritize tasks in a fast-paced environment.
  • Customer-focused with a proactive and problem-solving approach.
  • Flexibility to deputize for the Parts Manager and take responsibility when required.
  • Commitment to delivering high standards of service, efficiency, and compliance.
  • Full driving license.

Benefits:
In return for your hard work and dedication, we offer:
  • Excellent basic salary
  • 20 days basic holiday (pro-rated) plus bank holidays
  • Additional leave days
  • Company Pension
  • Employee Assistance Program
  • Staff discount
  • Staff referral scheme

Other Benefits:
Our organization values its employees and offers a range of benefits to support their well-being and career development.

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