Restaurant Operations Manager
1 week ago
Company Overview
">Gather & Gather Roi is a leading workplace catering expert in Ireland and the UK, renowned for its distinctive approach to providing great food, excellent coffee, and exceptional customer experiences.
">About the Role
">We are seeking an experienced Supervisor to join our team at TikTok Ireland. This role is responsible for ensuring an efficient and stylish service is provided in line with our brand standards.
">Main Responsibilities:
">- ">
- Service Delivery: Coordinate the entire operation of the restaurant during scheduled shifts, meet and greet customers, and oversee table booking systems.">
- Food and Beverage: Advise customers on menu choices, ensure client expectations are consistently delivered, and monitor food quality.">
- Team Management: Brief staff on food and service standards, provide feedback, and assist in any area of the restaurant as needed.">
- Relationship Management: Act as the first point of reference for customer comments and concerns, respond to complaints, and actively gain customer feedback to improve our offering.">
- Finance: Work with the Restaurant Manager to ensure financial targets are achieved, understand and interpret financial control systems, and prepare reports outlining staff control, food control, and sales.">
- Health and Safety: Keep up-to-date with COSHH and HACCP procedures, ensure employees adhere to uniform standards, and report any equipment or hygiene hazards.">
What We Offer:
">A competitive rate of €15.00 per hour, 40 hours per week, Monday to Friday. Our company culture prioritizes personal development, training opportunities, life assurance scheme, pension scheme, holiday allowance, eye care, wellbeing strategy, family-friendly support, volunteering days, recognition schemes, and long service awards.
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