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Retail Operations Leader
2 weeks ago
This is an exciting opportunity for a highly motivated and experienced retail professional to lead our store team in achieving sales targets, ensuring a safe working environment, and delivering exceptional customer experiences.
- Oversight of daily store operations, with a focus on efficiency and effectiveness.
- Induction and training of new employees to ensure they meet the highest standards and adhere to company policies.
- Maintenance of security and health and safety protocols, protecting customers and staff through a secure store environment.
- Encouragement of staff to engage in upselling and promotional activities, with training on identifying opportunities.
- Stock control and management, in line with company standards.
- Rostering, annual leave, and GDPR measures.
- Maintenance of high-quality merchandising and presentation throughout the store, adhering to planograms and guidelines.
We seek an individual with a strong work ethic, who leads by example and maintains a happy, safe, and inclusive work environment. Ideal candidates should possess:
- A minimum of 2-3 years' experience in dynamic retail management.
- Proven skills in managing people and effective communication.
- A proven track record of hitting KPIs/targets.
- Hands-on experience in stock management, financial management, and reporting systems.
- Strong knowledge of Microsoft Office (Excel, Word).
As a Store Manager, you will be responsible for driving business growth, improving customer satisfaction, and maintaining a positive work culture. If you have a passion for retail, leadership, and teamwork, we encourage you to apply for this exciting role.
