Sales Growth Specialist

1 week ago

Sligo, Sligo, Ireland beBeeInsurance Full time €30,000 - €40,000
Job Overview

This role plays a pivotal part in driving sales and client engagement within a dynamic environment.

Key Responsibilities
  • Collaborate with team leads on call flow management and volume optimization.
  • Effectively handle web inquiries and customer queries, consistently delivering successful sales outcomes across a broad range of products.
  • Guide customers through the sales process, clearly articulating product benefits and cover options.
  • Maintain proactive communication with prospective customers via outbound calls to promote products, provide advice, and secure sales.
  • Support senior team members in designing targeted campaigns to boost sales performance.
Sales and Activity Management
  • Manage sales activity in conjunction with team leads to achieve set targets.
  • Efficiently handle web inquiries and customer queries, consistently delivering successful sales outcomes across a broad range of products.
  • Guide customers through the sales process, clearly articulating product benefits and cover options.
  • Maintain proactive communication with prospective customers via outbound calls to promote products, provide advice, and secure sales.
  • Support senior team members in designing targeted campaigns to boost sales performance.
Customer Relationship Management
  • Foster strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.
  • Resolve any customer queries or issues related to quotes or policy details in a timely and professional manner.
Customer Service
  • Maintain a high level of professionalism and deliver service that exceeds company standards.
  • Take ownership of work to ensure accuracy and quality are maintained at the highest level.
  • Respond promptly and professionally to customer requests, colleague inquiries, and management communications.
Team Collaboration
  • Work collaboratively with the team to ensure all customer needs are met.
  • Contribute to achieving monthly and annual team targets.
Compliance
  • Partner with senior team members and the compliance department to ensure all file records meet required standards.
Requirements
  • Prior sales or customer service experience is highly desirable.
  • A minimum of 1 year's relevant insurance industry experience is required.
  • Compliance with Central Bank Minimum Competency Requirements and APA (Personal General Insurance) qualification at minimum, with a willingness to pursue further certifications.
  • An enthusiastic and adaptable individual who can thrive in a fast-paced environment.
  • Strong IT skills; knowledge of Relay/Applied is an advantage.
Person Specification
  • A positive attitude with a willingness to adapt to change as the organization evolves.
  • The ability to prioritize workloads effectively and adapt to unexpected challenges.
  • Highly organized with strong time and resource management skills.
  • A commitment to continuous professional development.
  • A sales-driven individual who thrives in a fast-paced sales environment.
  • A customer-focused approach, prioritizing customer needs in line with company culture.
  • Demonstrated strong product and technical knowledge, with a desire to become a product expert.
Skills
  • Time Management
  • Communication
  • Team Work
],

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