Current jobs related to Technical IT Support Manager - Dublin, Dublin City - beBee Careers

  • Technical Recruiter

    4 days ago

    Dublin, Dublin City, Ireland Sonas Technical Full time

    Sonas Technicalis seeking an experienced Technical Recruiter to join our team. Based at our headquarters in Naas, Co. Kildare, we specialize in recruiting for prominent engineering and technical firms across Ireland, the UK, Europe, USA, New Zealand, and Australia.We pride ourselves on providing driven individuals with a platform for success within a highly...

  • Technical Recruiter

    3 weeks ago

    Dublin, Dublin City, Ireland Sonas Technical Full time

    Social network you want to login/join with:Technical Recruiter | Naas, Co. Kildare, Kildarecol-narrow-leftClient:Location:Kildare, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:6f517da5d589Job Views:4Posted:02.06.2025Expiry Date:17.07.2025col-wideJob Description:Sonas Technicalas an experienced Technical Recruiter. Based...

  • Technical Design Authority

    3 weeks ago

    Dublin, Dublin City, Ireland IT Alliance Group Full time

    Technical Design Authority Place of work: Hybrid Park West, Dublin 12 /Duration: Permanent / Hours of work:Monday to Friday Office Hours. About the Company: Auxilion is an Irish owned organisation that has been in business since 2012 and is part of the I.T Alliance Group which commenced its operation in 1997. Our 500+ workforce is focused on Building Digital...

  • Technical Business Analyst

    4 weeks ago

    Dublin, Dublin City, Ireland It Alliance Group Full time

    Technical Business Analyst - Microsoft CRM & SharePoint - €500 Per Day Irish State-owned regulatory organisation with responsibility for Financial services requires a Technical Business Analyst to join their IT Operations team.The Business Analyst will work closely with the business managers and business subject matter experts in the definition, testing,...

  • Technical Business Analyst

    1 week ago

    Dublin, Dublin City, Ireland IT Alliance Group Full time

    Technical Business Analyst - Microsoft CRM & Share Point - €500 Per Day Irish State-owned regulatory organisation with responsibility for Financial services requires a Technical Business Analyst to join their IT Operations team.The Business Analyst will work closely with the business managers and business subject matter experts in the definition, testing,...

  • Technical Presales Engineer

    3 days ago

    Dublin, Dublin City, Ireland Solas IT Recruitment Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from Solas IT RecruitmentMy client based in Dublin are currently on the lookout for a Technical Presales Engineer.The candidate should have strong technical skills and be comfortable selling and completing technical presales .Key Responsibilities:Collaborate with Sales Account Managers...

  • Lead Technical Help/Service Desk

    2 weeks ago

    Dublin, Dublin City, Ireland SOLAS IT RECRUITMENT Full time

    Lead – Technical Help/Service DeskMy client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management. They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...

  • Lead Technical Help/Service Desk

    3 weeks ago

    Dublin, Dublin City, Ireland Solas It Recruitment Full time

    Lead – Technical Help/Service Desk My client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management.They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...

  • IT Support Engineer

    7 days ago

    Dublin, Dublin City, Ireland SOLAS IT RECRUITMENT Full time

    IT Support EngineerMy Client are looking for an experienced IT Support Engineer to join their team.This role involves providing technical support to end-users and maintaining IT infrastructure, ensuring reliability, security, and performance.Key ResponsibilitiesProvide technical support and assistance to end-users for hardware, software, and network-related...

  • Deskside Support Engineer

    1 week ago

    Dublin, Dublin City, Ireland IT Alliance Group Full time

    Deskside Support Engineer Place of work: On-site Joyce Way, Park West Business Park, Dublin 12 Duration of Contract: Permanent Hours of work:Monday to Friday from 9.00 AM to 5.30 PM 37.5 hours Planned start date: 18/7/2025 About the Company and the Role: Part of the IT Alliance Group, Auxilion is an award-winning provider of IT support services,...

Technical IT Support Manager

2 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time

Technical IT Support Manager Position

About the Role:

The successful candidate will have significant experience in IT support operations and management.

Main Responsibilities:
  • Develop and implement a comprehensive strategy for IT support operations, considering 24/7 support needs.
  • Establish an automation-first approach across all IT teams to enhance efficiency and productivity.
  • Collaborate with ITSM and ServiceNow teams to standardize practices and improve tool efficiency.
  • Lead the implementation of Knowledge Management to automate routine tasks and improve user experience.
Main Tasks Include:
  1. Oversee local IT support teams, providing training and ensuring adherence to ITIL standards.
  2. Ensure local IT support operations meet SLAs and deliver exceptional user experiences.
  3. Collaborate with global IT support teams to establish and enforce IT policies and standards.
  4. Support other IT teams in delivering IT projects, including infrastructure, software, and hardware upgrades.
  5. Monitor and analyze weekly and monthly metrics, driving continuous improvement.
  6. Maintain high standards for managing IT assets in local offices.
  7. Negotiate and maintain supplier and partner relationships, ensuring SLAs and contracts are upheld.
  8. Deliver regular progress reports to senior management and stakeholders.
  9. Ensure compliance with relevant regulations related to workplace services, health and safety, and environment.
  10. Promote a culture of innovation, continuous improvement, and learning within the organization.
Requirements:
  • Extensive experience in technical or business services environments, preferably in gaming or IT sectors.
  • Proven leadership and team management abilities.
  • Expertise in support operations and ServiceNow.
  • Excellent relationship-building skills.
  • Able to thrive in a matrix management setting.
  • Skilled communicator with diverse stakeholders.
  • Strong analytical, problem-solving, and project management skills.
  • Budget management experience with a focus on efficiency.
  • User-centric service delivery with a customer-first attitude.