Retail Operations Manager
3 days ago
Serve with Passion, Deliver with Excellence
We're looking for a Team Leader to join our successful card factory family. As a key member of our store team, you will play a vital role in delivering exceptional customer service and achieving commercial growth.
Your Responsibilities
You will work closely with the Store Manager to drive operational excellence and customer experience. You will lead your team to deliver great standards and achieve their goals. You will also be responsible for reviewing store performance data and making recommendations for improvement.
The Ideal Candidate
You will be passionate about celebrating our customers' life moments. You will be customer-centric with a passion for driving excellent service. You will have good leadership skills and a positive forward-thinking approach. You will be comfortable reviewing store performance data and be commercially-minded.
About Us
We're a friendly and progressive company that celebrates life's special moments. With over 1000 stores across the country, we're the largest independent gift and greetings card retailer. We're thriving and growing all the time, offering job security and great career progression.
Our Benefits
- Mycardfactory – discounts on everything from holidays to shopping, to mobile phone contracts.
- 30 days holiday, including bank holidays.
- Group Life Assurance (subject to eligibility).
- Employee Assistance Programme.
- Loyalty awards (length of service awards).
- Opportunity to apply for Retail Apprenticeships.
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