Customer Service Representative

2 weeks ago


Dublin, Dublin City, Ireland beBeeSupport Full time €42,000 - €59,000
About the Role

We are seeking a skilled Customer Support Agent to join our team. As a key member of our operations, you will play a vital role in ensuring the smooth running of our business.

Your primary responsibility will be to provide timely and effective support to various departments, including finance, ground operations, airports, and call centers. This will involve liaising with internal teams, escalating issues as necessary, and providing feedback to relevant stakeholders.

  • Liaise with Ground Operations Training Department pertaining to Airport issues.
  • Notify passengers of delays/cancellation/schedule changes by email, SMS, PUSH and on our Day of Travel App.
  • Update web notices on Ryanair.com
  • Create Ad hoc disruption videos for the Day of Travel App
  • Create and maintain access to the reservations system
  • Liaise with systems department regarding any bugs and defects
  • General administration duties

Requirements:

  • Previous experience in similar role would be a distinct advantage
  • Previous Airline/Airport experience would be a distinct advantage
  • Must have flexible approach and ability to remain diplomatic and tactful whilst working under pressure
  • Show a natural ability in problem solving.
  • Proactive approach to dealing with errors/complaints
  • Possess a high level of interpersonal and written skills
  • A good knowledge of Microsoft office
  • Personality traits – Enthusiasm, flexibility, patience and ability to work on your own initiative.
  • Energetic and enthusiastic individual looking to thrive and progress in an expanding company

About Us

We are Europe's largest airline group, operating over 800 aircraft and serving millions of passengers annually.



  • Dublin, Dublin City, Ireland beBeecustomerService Full time €30,000 - €40,000

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a critical role in delivering exceptional customer service and support.


  • Dublin, Dublin City, Ireland beBeeHospitality Full time €35,000 - €50,000

    Customer Service RepresentativeWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for guests, providing exceptional service and ensuring their stay is memorable.


  • Dublin, Dublin City, Ireland beBeeCustomerService Full time €50 - €65

    Customer Service Representative Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role requires exceptional communication, problem-solving, and multitasking skills, as well as the ability to adapt to changing business needs.As a Customer Service Representative, you will...


  • Dublin, Dublin City, Ireland beBeecustomer Full time €28,280

    Customer Service Representative RoleWe are looking for an experienced professional to join our team as a Customer Service Representative. As a fundamental element of our approach, we recruit and develop the right people – those with the right skills, experience, and attitude.


  • Dublin, Dublin City, Ireland beBeeCustomerFocus Full time €22,000 - €32,000

    Customer Service Representative\We're looking for a skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service and support to our customers, ensuring their needs are met and exceeded.\Key Responsibilities:\ Provide exceptional customer service,...


  • Dublin, Dublin City, Ireland beBeeCustomerService Full time €30,000 - €50,000

    Customer Service RepresentativeJob Description:We are seeking a Customer Service Representative to join our team at Dublin airport. As a valued member of our team, you will be responsible for providing an outstanding customer experience, engaging with customers, and collaborating with colleagues to ensure smooth operations.About the Role:Engage with...


  • Dublin, Dublin City, Ireland beBeeService Full time €32,000 - €38,400

    Customer Service Representative Opportunity At Tesco, we're committed to making a positive impact on the lives of our customers. We strive to create an inclusive environment where everyone feels valued and supported. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive exceptional service. You'll be responsible for...


  • Dublin, Dublin City, Ireland Hilti Ireland Full time

    Join to apply for the Customer Services Representative role at Hilti IrelandJoin to apply for the Customer Services Representative role at Hilti IrelandGet AI-powered advice on this job and more exclusive features.What's the role?Customer Service Representative – Join a Team That Values YouWhat's the role?Customer Service Representative – Join a Team...


  • Dublin, Dublin City, Ireland Celtic Careers Full time

    Customer Service Representative Call Centre & Customer Service Customer Service Dublin Permanent / Full Time 8/9/ Must Be resident in Ireland and have appropriate work Visa. At least 2 years experience in a busy customer service role. Excellent Communication and ability to manage a busy workload. JOB DESCRIPTIONJob Title: Customer Service...


  • Dublin, Dublin City, Ireland beBeeCustomer Full time €104,000 - €130,878

    Job Title:Customer Service RepresentativeDescription:The Customer Service Representative is a vital role in our company, responsible for delivering exceptional customer experiences through multiple communication channels. This individual will engage with customers to understand their needs and concerns, proactively identifying opportunities to retain...