Technical Support Administrator
5 days ago
About the Role:
We are looking for a Technical Support Administrator to join our team at Uniting Holding. This role is ideal for an organized and motivated individual who can provide technical support to our clients and engineers.
">Key Tasks:
- Ensure client compliance with statutory works.
- Manage client calls and bring them to billing stage.
- Update progress on the CAFM system.
- Maintain PPM worksheets and keep them compliant.
- Provide timely responses to customer requirements.
- Perform other duties as assigned.
Requirements:
- At least three years' experience in a similar role.
- A strong mechanical or electrical background.
- Excellent multi-tasking skills.
- The ability to work under pressure and prioritize tasks.
- Strong planning and organizational skills, with attention to detail.
- Excellent communication skills.
- Good IT skills.
- Ability to build strong relationships with colleagues and clients.
- Ability to make decisions and work independently.
Job Type and Location:
This is a full-time position based in Dublin.
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