Technical Support Administrator

5 days ago


Dublin, Dublin City, Ireland Uniting Holding Full time

About the Role:

We are looking for a Technical Support Administrator to join our team at Uniting Holding. This role is ideal for an organized and motivated individual who can provide technical support to our clients and engineers.

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Key Tasks:

  • Ensure client compliance with statutory works.
  • Manage client calls and bring them to billing stage.
  • Update progress on the CAFM system.
  • Maintain PPM worksheets and keep them compliant.
  • Provide timely responses to customer requirements.
  • Perform other duties as assigned.

Requirements:

  • At least three years' experience in a similar role.
  • A strong mechanical or electrical background.
  • Excellent multi-tasking skills.
  • The ability to work under pressure and prioritize tasks.
  • Strong planning and organizational skills, with attention to detail.
  • Excellent communication skills.
  • Good IT skills.
  • Ability to build strong relationships with colleagues and clients.
  • Ability to make decisions and work independently.

Job Type and Location:

This is a full-time position based in Dublin.

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