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Mountain Experience Specialist

2 weeks ago

Galway, Galway, Ireland beBeeCustomer Full time €1,280 - €1,600
About the Opportunity

This role is perfect for someone who enjoys delivering exceptional customer service and creating unforgettable experiences for our guests.

As a key member of our team, you will be responsible for ensuring that every guest feels welcome and valued throughout their stay with us.

  • You will engage with our guests to understand their holiday needs, providing tailored advice and resolving complex issues in a professional and courteous manner.
  • You will work closely with our operations team to coordinate transfers, special assistance, and supplier bookings, ensuring that every guest receives the highest level of service.
About You
  • You have a genuine passion for delivering outstanding customer service and a keen interest in skiing, snowboarding, and winter outdoor life.
  • You are a strong team player who can think on your feet and handle complex or sensitive situations with ease.
  • You hold an EU passport and are fully conversational in English; additional languages would be advantageous.
What We Offer
  • A comprehensive private health insurance package
  • Accommodation and bills are included, allowing you to focus on what really matters - delivering exceptional customer service
  • Return flights, company iPad, and uniform are all provided, making this a truly unique opportunity.
  • Access to free language lessons and the TUI Learning Hub will help you grow and develop your skills.

At [Company Name], we believe that diversity, equity, and inclusion are essential to our success. We encourage everyone to come as they are and celebrate our differences, because together our potential is limitless.