
Passenger Transport Specialist
2 weeks ago
The ideal candidate will be responsible for transporting customers across Cork City & County, ensuring a safe and reliable experience.
Key Responsibilities:
- Safely drive large passenger vehicles according to road regulations.
- Follow scheduled timetables, routes, stops, and adjust when necessary.
- Deliver exceptional customer service by greeting passengers, answering queries, assisting boarding/disembarking, and supporting passengers with special needs.
- Handle ticketing, payments, and issue boarding passes or tickets where needed.
- Maintain cleanliness of vehicle interior and conduct routine pre-shift checks.
- Keep accurate logs including tachograph, fuel, mileage, maintenance, and incident reporting.
- Manage passenger concerns or complaints professionally and escalate serious incidents.
Requirements:
- Valid Irish Category D licence.
- Driver CPC (Certificate of Professional Competence) qualification.
- Digital tachograph card.
- Eligibility to work in Ireland.
Desirable Attributes:
- Previous bus or coach driving experience.
- Excellent interpersonal and customer service skills.
- Basic knowledge of Cork's geography, landmarks, and public transport network.
- Strong reliability, punctuality, and professionalism.
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