Installation Logistics Specialist

5 days ago

Dublin, Dublin City, Ireland beBeeLogistics Full time €27,000 - €41,600
Job Overview

This role is perfect for an organised and efficient individual who can effectively coordinate logistics operations.

About the Role

We are seeking a skilled Logistics Coordinator to join our team. The successful candidate will be responsible for managing and scheduling installer calendars, ensuring that resources are prioritised based on location, job size, and customer needs.

  • Key Responsibilities:
  • Provide daily support to installers, assisting with technical queries, service manuals, troubleshooting, and customer concerns.
  • Efficiently manage and schedule installer calendars.
  • Prepare pricing quotes for installations based on installer day-rates, travel distance, and job details.
  • Call customers 48 hours before installation to confirm availability and address any installation questions.
  • Track commercial installs, monitor stock availability, and coordinate with the commercial team to resolve any stock issues.
  • Track and resolve SNAGs (faulty or missing products), liaising with manufacturers, warehouse, and commercial teams as needed.
  • Maintain daily reports on install department activity, including pricing, SNAGs, and job status. Handle necessary paperwork such as RAMS and returns documentation.
  • Assist the Service Coordinator with customer service inquiries, job booking, and warranty issue handling. Support Zendesk and other administrative systems.
  • Manage the McTruck delivery schedule, collaborating with warehouse and sales teams for seamless logistics.

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