Business Development Representative
2 weeks ago
As a highly motivated and experienced sales professional, you will be responsible for driving and developing opportunities within small to medium businesses in the UK. You will sell additional use cases, products, and services into existing accounts while also engaging and nurturing prospective customers.
This is an individual contributor role reporting to the Sales Manager. The successful candidate will exhibit an ability to "evangelize" new and exciting products, have strong cross-functional collaboration skills, and success in engaging with the various pre- and post-sales resources.
Required Skills and Qualifications- Deliver programmatic engagement with existing clients to develop and maintain relationships while helping to grow incremental revenue by uncovering additional use cases and opportunities.
- Qualify sales opportunities based on the company's sales methodology and metrics, including client fit and success criteria.
- Position the value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client.
- Expand the solution beyond the functionality introduced during the implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new products, services, and partner solutions.
- Process sales orders and facilitate customer onboarding.
- Manage customer needs for engagement with other resources, such as professional services, training, product management, and marketing.
- Enlist customers to participate and/or speak at events.
- Provide accurate, timely reports and forecasts, as needed, for management.
- Develop and maintain sophisticated knowledge of products and services.
- Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in the CRM database.
- Manage overall customer loyalty, serving as an internal advocate and escalation point to clients.
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