Information Technology Operations Manager

6 days ago

Dublin, Dublin City, Ireland beBeeInfrastructure Full time €70,000 - €95,000
Job Overview

We have a vacancy for a technical operations leader to join our Head office team in Dublin 2, focusing on infrastructure management and security.

Key Areas of Responsibility
  • Manage the implementation of technology standards across all locations, ensuring seamless connectivity and compliance with data protection regulations.
  • Oversee the design, implementation, and management of the group's IT network, including Wi-Fi networks, guest-facing technologies, and back-office operations.
Responsibilities

Brand Standard Management

  • Implement and manage disaster recovery plans to mitigate risks of IT system failures.
  • Work closely with cross-functional teams to ensure all requirements are met.
  • Advise on new hardware and technology to improve guest experience and tech standards.

Network Infrastructure Management

  • Act as the primary contact for third-party network support providers.
  • Ensure the availability and performance of critical systems, including data storage and processing.

IT Support & Maintenance

  • Review and evaluate current IT Support structure and propose a future way of working.
  • Liaise with third-party IT support companies to ensure minimal downtime and swift issue resolution.
Preferred Experience & Skills
  • 5+ years' experience in IT infrastructure management within a multi-site organisation, ideally hospitality or related industry.
  • Strong knowledge of network architecture, hardware management, and cybersecurity protocols.
  • Proven experience with data protection compliance (GDPR) and conducting security audits.
  • Track record in managing IT projects, including new site openings and large-scale system upgrades.
Benefits
  • Global staff room rates.
  • Discounted food and beverage.
  • Increased annual leave with service.
  • Eligible for company bonus scheme.
  • Friends and family discount.
  • Continual training and development.
  • Career progression within the Group.
  • Gratuities *
  • Meals on shift.
  • Bike to work scheme.
  • Refer a friend scheme.
  • Wellness at work events and access to wellness platform.
  • Employment Assistance Programme.
  • Group discounts for cinema tickets, shopping deals etc.
  • Service recognition.
  • Regular fun-filled activities and gatherings for all teams across the group.

*Applicable to certain positions

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