Senior Business Development Manager

20 hours ago

Shannon, Ireland beBeeAccount Full time
Account Manager EPAR

Are you looking for a challenging opportunity to advance your career? We have an exciting role available for an Account Manager EPAR. This is a unique chance to join a global leader in the aviation industry, working on cutting-edge projects and making a real impact on the future of air travel.

  • Oversee order placement and execution with production units, ensuring timely delivery and meeting customer expectations.
  • Handle escalated customer inquiries from the Customer Service team, providing prompt and effective solutions.
  • Take responsibility for achieving budgeted customer results and analyze key performance indicators (KPIs) related to financial performance and delivery metrics.
  • Develop and enhance customer contracts and supplier agreements, including annual budgets, capacity planning, slot reservations, modification programs, and contract amendments.
  • Collect and analyze customer insights and host regular customer performance reviews.
  • Collaborate closely with a global team of Customer Service, Account, and Sales professionals to achieve customer satisfaction goals.
  • Take on special projects and initiatives that drive operational excellence and customer value.
Requirements

To be successful in this role, you should possess the following skills and qualifications:

  • Minimum Diploma/degree qualification in a business or engineering field.
  • At least 3 years of experience in customer-related roles.
  • Experience in the Aviation MRO industry is highly desirable.
  • Exceptional service orientation and customer focus.
  • Excellent written and verbal communication skills.
  • Solid proficiency in relevant IT systems, including Microsoft Office and Teams.
  • Good knowledge of internal processes and relationships is a plus.
  • Strong analytical skills and well-developed conceptual thinking abilities.
  • Diplomacy and negotiation skills.
  • Ability to make decisions and work systematically.
  • Willingsness to travel domestically and internationally.
  • Commitment to ongoing professional development.
Benefits

This role offers a range of benefits, including:

  • Opportunities for career advancement and professional growth.
  • Challenging and dynamic work environment.
  • Collaborative and supportive team culture.
  • Competitive salary and benefits package.
Others

As an Account Manager EPAR, you will have the opportunity to work on a variety of projects and initiatives, driving operational excellence and customer value. You will be responsible for developing and enhancing customer contracts and supplier agreements, collecting and analyzing customer insights, and collaborating closely with a global team of Customer Service, Account, and Sales professionals.

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