
Retail Operations Leader
17 hours ago
Are you looking for a challenging role where you can grow your career in retail? Do you have excellent leadership skills and experience of managing high-performing teams in a fast-paced environment?
This Concession Manager position is an exciting opportunity to work with a well-known premium fashion brand, promoting a 5-star customer experience and driving commercial excellence across our stores.
You will be responsible for taking direct ownership of store performance, identifying opportunities for further growth and maintaining a commercial approach to role and operations to maximize store profitability.
We are seeking a customer-centric leader who thrives in a fast-paced environment and is capable of managing high-performing teams in a multi-brand concession setting. You will need to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
The ideal candidate will be a natural role model with a passion and authority, able to interact with customers on the shop floor and share their knowledge and expertise with confidence.
In return for your hard work and dedication, we offer a range of benefits including free clothing allowance, financial and wellbeing guidance, and an enhanced maternity package.
Our company is headquartered in London and comprises three premium British brands. We are committed to creating an inclusive culture that welcomes, develops and celebrates diversity within our business.
Key Responsibilities:
- Take direct ownership of store performance and identify opportunities for further growth.
- Maintain a commercial approach to role and operations to maximize store profitability.
- Nurture, coach and develop strong diverse teams with a focus on delivering first-class customer experience.
- Proactively identify opportunities to ensure continued success in the store.
- Recognize key areas of strength within the team and areas for growth.
What We Offer:
- A competitive salary and bonus scheme.
- A comprehensive training program to support your career development.
- Ongoing support and coaching from experienced managers.
- The opportunity to work with a well-known premium fashion brand.
- Free clothing allowance and other benefits.
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