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Customer Service Excellence Specialist
3 weeks ago
Delivering exceptional guest experiences is at the heart of our hotel's success. As a Meetings & Events Assistant, you will play a vital role in ensuring every event is nothing short of perfect.
Job DescriptionWe are seeking a talented and highly organized individual to join our team as a Meetings & Events Assistant. In this role, you will be responsible for coordinating and executing meetings, conferences, and events hosted at our hotel. This will involve working closely with various departments to ensure seamless execution of events and resolve any issues that may arise.
- Assist in coordinating and executing meetings, conferences, and events hosted at our hotel.
- Support the M&E team in managing event logistics, including room setup, catering arrangements, and audiovisual equipment.
- Provide excellent customer service to clients, ensuring their needs are met promptly and efficiently.
To succeed in this role, you will need:
- Previous experience in a similar role within the hospitality industry is preferred but not required.
- Excellent organisational and multitasking skills, with the ability to prioritise tasks effectively.
- Strong attention to detail and problem-solving abilities.
- Exceptional interpersonal and communication skills.
- Flexibility to work evenings, weekends, and holidays as needed.
By joining our team, you will have the opportunity to work with a reputable and growing hospitality brand known for its commitment to excellence. You will also benefit from:
- A competitive compensation and benefits package.
- A supportive and collaborative work environment where your contributions are valued.
- Opportunities for career advancement and professional development.
If you are ready to embark on an exciting journey with us and contribute to creating unforgettable guest experiences, we would love to hear from you.
