Customer Service Representative

7 days ago

Maynooth, Co Kildare, Ireland beBeeCustomer Full time €25,000 - €40,000

We are seeking a highly skilled and enthusiastic Food Service Team Member to join our team in Mayfield. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced kitchen environment.

About the Role
  • This role involves food preparation, cooking, serving, slicing, and chopping in the kitchen.
  • Delight customers by ensuring they leave with a smile on their face.
  • Provide excellent levels of service and address customer concerns in a professional and courteous manner.
  • Maintain the highest standards of cleanliness and hygiene in our customer areas.
Key Responsibilities
  • Food Preparation: Prepare ingredients for meals, cook food according to recipes, and ensure all dishes are presented attractively.
  • Customer Service: Provide exceptional levels of customer service, addressing any concerns or complaints in a timely and professional manner.
  • Teamwork: Work collaboratively as part of a high-performing team to achieve business objectives.
  • Cleaning and Hygiene: Maintain a clean and safe work environment, adhering to strict health and safety guidelines.
Requirements
  • Customer Focus: Put the customer first, providing tailored solutions to meet their needs.
  • Passion for Service: Demonstrate a genuine passion for delivering exceptional levels of service.
  • Problem-Solving: Ability to address and resolve customer complaints in a professional and courteous manner.
  • HACCP Knowledge: Knowledge of HACCP (Hazard Analysis Critical Control Points) systems and procedures.
  • Personal Drive: Take initiative without needing guidance, demonstrating a proactive approach to tasks and responsibilities.
  • Attention to Detail: Ensure accuracy and attention to detail in all aspects of the job, including food preparation and presentation.
  • Excellent Communication Skills: Effective communication skills, both written and verbal, to interact with customers and colleagues.
Skills and Qualifications
  • Customer Service: Excellent customer service skills, with the ability to build strong relationships with customers.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with colleagues and customers.
  • Food Preparation and Service: Experience in food preparation and service, with knowledge of HACCP procedures and food safety guidelines.

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