
Customer Service Representative
3 days ago
We are seeking a Customer Assistant to join our team. The primary goal is to deliver a fantastic customer journey for everyone who shops with us.
The role involves interacting with customers in a pleasant, friendly, and helpful manner, maintaining store and external cleanliness and hygiene standards, and ensuring stock loss controls are followed in all areas of the store.
As a Customer Assistant, you will work across different shift times, on varied tasks, and with different colleagues. Your key responsibilities include:
- Providing excellent customer service skills and having a can-do attitude
- Maintaining high standards of store and external cleanliness and hygiene
- Ensuring stock levels are accurately recorded and stock loss is minimized
Shift patterns may vary, but you can expect to work morning, middle, or late shifts, including weekends and public holidays.
To succeed in this role, you will need:
- Excellent communication and teamwork skills
- A willingness to go the extra mile for our customers
- Responsibility and reliability
- Enjoyment of working in a fast-paced environment
We offer a competitive salary and supplementary pay for unsocial hours worked. You will also receive 20 days' holiday per annum pro rata, company pension after one year, and opportunities for career development.
Required Skills and QualificationsYou will need to have:
- Excellent customer service skills
- Ability to work effectively in a team
- Good communication and problem-solving skills
- Ability to adapt to changing situations
Our ideal candidate will be able to demonstrate a positive attitude, excellent communication skills, and a willingness to learn and develop.
BenefitsWe offer a range of benefits, including:
- Competitive salary
- Supplementary pay for unsocial hours worked
- 20 days' holiday per annum pro rata
- Company pension after one year
- Opportunities for career development
We strive to create a workplace that supports the well-being and success of our employees.
Other InformationIf you are interested in applying for this role, please submit your application by following the instructions below.
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