Content Resolution Expert

6 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

**About the Role:**

We are looking for a skilled Content Resolution Expert to join our team. As a key member of our global community, you will be responsible for investigating and resolving reported issues, enforcing clients' Terms of Use, and utilizing market-specific knowledge to find scalable solutions.

The ideal candidate will possess strong interpersonal skills, verbal and written communication skills, and empathy. Fluency in English is essential, with an advanced level (C1) being required. Additionally, you will need to have a strong understanding of culture and social trends in the region you are working in.

This is a fixed schedule position, Monday to Friday, occasionally weekends and bank holidays. Candidates must be eligible to work full-time in Ireland and be fully confident in dealing with sensitive content.

In return, you will receive a competitive salary package, including a 25% uplift for evening shifts from 10pm to 2am. Other benefits include meal provision, private healthcare, pension contribution, 25 days of annual leave, extensive training, and access to CPL's Wellness Programme.



  • Dublin, Dublin City, Ireland CPL Full time

    CPL is a leading provider of business process outsourcing (BPO) services, collaborating with organizations worldwide to deliver innovative solutions. We're currently seeking a Client Resolution Expert to join our team.About the Role:In this critical role, you will be responsible for investigating and resolving complex issues reported on our client's...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    Order Resolution ExpertWe are Whatnot, a leading online marketplace, and we're seeking a skilled Order Resolution Expert to join our team. As a key member of our customer-facing department, you will be responsible for ensuring seamless order resolution and exceptional user engagement.Key ResponsibilitiesYour main responsibilities will include:Resolving...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    At Cpl Healthcare, we are seeking a French Content Verification and Resolution Specialist to join our team. This is an exciting opportunity for a highly motivated individual to work with businesses and real estate organizations to verify content information on their business services.Key Responsibilities:Making outbound and inbound calls to clarify content...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    About the RoleWe are looking for a highly skilled Content Reviewer to join our team in Dublin 18. The successful candidate will have excellent interpersonal skills, high adaptability, and a positive approach to challenges. They will be fluent in French with a strong understanding of Francophone West Africa culture and social trends. Advanced level English...


  • Dublin, Dublin City, Ireland Hogarth Worldwide Ltd Full time

    About the RoleHogarth Worldwide Ltd is seeking a skilled Partner Asset Manager to join our team. As a key member of our global content experience company, you will play a vital role in delivering high-quality digital assets to our clients.This role involves working closely with our team of over 7,500 experts to examine and test designed assets against a...


  • Dublin, Dublin City, Ireland Total Talent Full time

    Claims Resolution Expert RoleWe are looking for a highly skilled Customer Service Representative to join our team in Dublin 16.The successful candidate will be able to deal with all customer requests in an efficient manner, provide an elevated level of customer service, and work within a demanding environment.Duties and Responsibilities:Ability to process...


  • Dublin, Dublin City, Ireland Servicenow Full time

    Servicenow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. As a Technical Resolution Expert at Servicenow, you will be part of a high-performing team that works collaboratively to provide top-notch support to our customers.Your primary responsibility will be to resolve technical...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About UsTN Ireland is committed to delivering exceptional service to our clients through our dedicated team of claims professionals. We strive to create a positive work environment that promotes collaboration, innovation, and growth.Job DescriptionAs a Senior Claims Specialist, you will play a crucial role in our team's success by providing expert guidance...


  • Dublin, Dublin City, Ireland Meta Full time

    Job SummaryMeta is seeking a Content Review Expert to join our team. The successful candidate will have a strong understanding of our community standards and advertiser policies, as well as excellent analytical and communication skills.In this role, you will be responsible for reviewing various types of content to ensure compliance with our policies. You...


  • Dublin, Dublin City, Ireland Robert Walters Ireland Full time

    Do you have a passion for planning and environmental law? Are you looking for a challenging role that combines expertise in these areas with strong business acumen? Robert Walters Ireland is currently seeking a Senior Associate to join their Planning and Environmental team within the Dispute Resolution & Litigation group.This role offers an exciting...


  • Dublin, Dublin City, Ireland Amazon Web Services Emea Sarl (Irish Branch) Full time

    As a member of our team, you will be responsible for driving critical customer escalations to resolution, ensuring timely communication with internal stakeholders, and building a broad understanding of AWS services and customer use cases. You will have the opportunity to work on highly technical initiatives, improve the AWS customer experience, and design,...


  • Dublin, Dublin City, Ireland Arista Networks Full time

    Our ApproachWe're looking for a skilled content writer who can reduce complexity through clear and concise writing. You'll interview subject matter experts, research computer networking, and continually expand your skillset. Your passion for learning and analytical mindset make you an ideal fit for this dynamic role.


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are seeking a Digital Content Review Expert to join our team at TN Ireland. As a key member of our content review team, you will be responsible for reviewing and refining digital content for accuracy, clarity, and consistency. Your expertise in Danish language will be essential in delivering high-quality output.ResponsibilitiesReview and edit digital...


  • Dublin, Dublin City, Ireland Meta Full time

    Job DescriptionWe are seeking a highly skilled Content Review Expert to join our team at Meta.In this role, you will be responsible for reviewing various types of content against our advertiser policies and community standards. You will work closely with cross-functional teams to influence the development of policies, protocols, technology, and training.Your...


  • Dublin, Dublin City, Ireland CPL Full time

    We are looking for a highly skilled Content Creation and Evaluation Expert to refine large language models. As an expert in this field, you will create, assess, and refine pairs of questions and answers to improve model performance.Key responsibilities include:Reviewing guidelines and creating sample prompts and responsesEvaluating data quality and providing...


  • Dublin, Dublin City, Ireland Hogarth Worldwide Ltd Full time

    We're looking for a skilled Partner Asset Manager to join our team at Hogarth Worldwide Ltd. As a key member of our global content experience company, you will play a vital role in delivering high-quality digital assets to our clients.In this role, you will work closely with our team of over 7,500 experts to examine and test designed assets against a...


  • Dublin, Dublin City, Ireland TikTok Full time

    Content Safety Expert, Japanese LanguageTikTok is committed to creating a safe and welcoming environment for all users. We are seeking a highly skilled Content Safety Expert to join our Trust and Safety team. As a key member of this team, you will be responsible for reviewing and assessing emergency and child safety livestream content that poses an extreme...


  • Dublin, Dublin City, Ireland Atlean World Full time

    Finnish Digital Content Review Specialist Job DescriptionAtlean World is an innovative HR SaaS Consultant that fosters multicultural environments. Our expertise lies in multilingual markets, making the recruitment journey seamless and enjoyable.We're seeking a highly skilled Finnish Digital Content Review Specialist to join our team in Dublin, Ireland.Role...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Join us as a Content Review Expert and play a vital role in maintaining the integrity of our online community. As a member of our operations team, you will be responsible for reviewing content and enforcing clients' Terms of Use.Main Responsibilities:• Review and investigate reported issues, such as requests for account support or potentially abusive...


  • Dublin, Dublin City, Ireland Meta Full time

    We're seeking a Quality Measurement Specialist to join our Global Operations team at Meta. In this role, you'll play a key part in improving product health and user experience through direct support interactions and scalable solutions. You'll review various content types against our advertiser policies and community standards, working closely with...