Client Resolution Expert
4 days ago
CPL is a leading provider of business process outsourcing (BPO) services, collaborating with organizations worldwide to deliver innovative solutions. We're currently seeking a Client Resolution Expert to join our team.
About the Role:In this critical role, you will be responsible for investigating and resolving complex issues reported on our client's platform, ensuring timely and accurate resolution to maintain a positive user experience.
Your key responsibilities will include:
- Investigating and resolving user reports of abuse on the site, including account requests for support and potentially abusive content.
- Reviewing reported content within agreed turnaround times and standards of quality.
- Identifying inefficiencies in workflows and suggesting solutions to improve operational efficiency.
To excel in this role, you will need:
- Strong analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a team.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
- High adaptability, with a positive approach to challenges and a willingness to learn new information quickly.
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Client Resolution Specialist
3 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeThis Client Resolution Specialist involves working within the Payment Team Collections function and will be based at the office in Dublin, with the principal responsibility of supporting the cash collection from our ever-growing client base across Ireland.You will be the first point of contact for any issues or concerns raised whilst achieving and delivering...
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Client Resolution Specialist
2 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeThis Client Resolution Specialist involves working within the Payment Team Collections function and will be based at the office in Dublin, with the principal responsibility of supporting the cash collection from our ever-growing client base across Ireland.You will be the first point of contact for any issues or concerns raised whilst achieving and delivering...
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Order Resolution Expert
4 days ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeOrder Resolution ExpertWe are Whatnot, a leading online marketplace, and we're seeking a skilled Order Resolution Expert to join our team. As a key member of our customer-facing department, you will be responsible for ensuring seamless order resolution and exceptional user engagement.Key ResponsibilitiesYour main responsibilities will include:Resolving...
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Complaints Resolution Expert
18 hours ago
Dublin, Dublin City, Ireland Aib Group Full timeWe are looking for a Complaints Resolution Expert to engage with a variety of stakeholders, influencing the wider Bank to deliver fair customer outcomes.The successful candidate will be involved in investigating complaint issues, discussing these issues with customers over the phone, and writing quality Final Response Letters outlining the findings of their...
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Dispute Resolution and Litigation Expert
4 days ago
Dublin, Dublin City, Ireland Robert Walters Ireland Full timeDo you have a passion for planning and environmental law? Are you looking for a challenging role that combines expertise in these areas with strong business acumen? Robert Walters Ireland is currently seeking a Senior Associate to join their Planning and Environmental team within the Dispute Resolution & Litigation group.This role offers an exciting...
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Claims Resolution Expert
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout UsTN Ireland is committed to delivering exceptional service to our clients through our dedicated team of claims professionals. We strive to create a positive work environment that promotes collaboration, innovation, and growth.Job DescriptionAs a Senior Claims Specialist, you will play a crucial role in our team's success by providing expert guidance...
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Claims Resolution Expert
6 days ago
Dublin, Dublin City, Ireland Total Talent Full timeClaims Resolution Expert RoleWe are looking for a highly skilled Customer Service Representative to join our team in Dublin 16.The successful candidate will be able to deal with all customer requests in an efficient manner, provide an elevated level of customer service, and work within a demanding environment.Duties and Responsibilities:Ability to process...
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Incident Resolution Expert
1 day ago
Dublin, Dublin City, Ireland Meta Full timeWe're looking for an Incident Resolution Expert to join our Business Incident Response team at Meta. As a member of this team, you'll be responsible for delivering an immediate and personalized experience for constituents and stakeholders during times of crisis.Key SkillsCritical thinking and problem-solving skillsExcellent communication and interpersonal...
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Technical Resolution Expert
4 days ago
Dublin, Dublin City, Ireland Servicenow Full timeServicenow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. As a Technical Resolution Expert at Servicenow, you will be part of a high-performing team that works collaboratively to provide top-notch support to our customers.Your primary responsibility will be to resolve technical...
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Customer Account Resolution Expert
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeJob Summary:The Customer Account Resolution Expert will be responsible for resolving outstanding customer accounts by initiating contact, negotiating payments, and maintaining accurate records.Essential Duties:Debt Collection: Initiate contact with customers who have outstanding balances to negotiate and collect payments.Communication: Communicate with...
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Dispute Resolution Specialist
4 days ago
Dublin, Dublin City, Ireland FTI Consulting, Inc Full timeWe are seeking a Dispute Resolution Specialist to join our team at FTI Consulting, where we deliver holistic solutions for our clients involved in complex investigations combining risk advisory, investigative, and disputes expertise.The ideal candidate will have experience in construction cost management, familiarity with quantum claims and/or expert...
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Dublin, Dublin City, Ireland TN Ireland Full timeBecome a key player in our high-performing Dispute Resolution and Investigations team at TN Ireland, where you will leverage your skills and experience to deliver outstanding results for our clients. As a specialist in financial services litigation, you will work closely with colleagues to advise clients on regulatory risks, supervisory engagements,...
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Cloud Infrastructure Resolution Expert
6 days ago
Dublin, Dublin City, Ireland Amazon Web Services Emea Sarl (Irish Branch) Full timeAs a member of our team, you will be responsible for driving critical customer escalations to resolution, ensuring timely communication with internal stakeholders, and building a broad understanding of AWS services and customer use cases. You will have the opportunity to work on highly technical initiatives, improve the AWS customer experience, and design,...
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Risk Resolution Expert
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are looking for a motivated and experienced Claims Advocate to join our team at TN Ireland. The ideal candidate will have a strong background in insurance claims and a passion for delivering exceptional customer service.Main responsibilities will include:Providing expert guidance on claims coverage and wordings to support the claims process.Negotiating...
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Dispute Resolution Consultant
2 days ago
Dublin, Dublin City, Ireland FTI Consulting, Inc Full timeCompany OverviewFTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation. With over 8,300 employees across 34 countries and territories, we provide expert advice to help our clients navigate complex issues and achieve their goals. Our broad bench of award-winning experts advises clients on significant...
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LMS Ticket Management and Resolution Expert
2 days ago
Dublin, Dublin City, Ireland Nicoll Curtin Full timeRole Overview: As an LMS Ticket Management and Resolution Expert, you will be responsible for managing and prioritizing support requests within our Learning Management System (LMS). This role requires strong problem-solving skills, a customer-focused approach, and the ability to collaborate with internal teams to enhance system performance and user...
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Dispute Resolution Lawyer
4 days ago
Dublin, Dublin City, Ireland Spencer Lennox Full time**Company Overview**Our law firm is dedicated to providing expert legal advice to clients across various industries. We pride ourselves on having a market-leading litigation practice, with a strong focus on commercial disputes.We are committed to delivering strategic solutions that meet our clients' needs, while also maintaining a collaborative and...
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Network Incident Resolution Expert
14 hours ago
Dublin, Dublin City, Ireland Megaport Full timeKey Responsibilities\\Provide high-quality customer service\Manage multiple customer communication channels\Meet or exceed customer support KPIs and SLAs\Thoroughly document work using relevant systems/software\Troubleshoot network, portal, and account issues using various tools\Prioritize first contact resolution and manage customer communication until...
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Litigation and Dispute Resolution Solicitor
4 weeks ago
Dublin, Dublin City, Ireland Hunter Savage Full timeLitigation and Dispute Resolution SolicitorDescription:We are hiring on behalf of our client, a prestigious law firm, seeking an ambitious Litigation and Dispute Resolution Solicitor to join their highly regarded team in Dublin. This is an outstanding opportunity for a newly qualified solicitor or someone with experience to build a successful career in a...
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Dispute Resolution Advisor
4 days ago
Dublin, Dublin City, Ireland Spencer Lennox Full timeA leading law firm seeks a dynamic solicitor to handle complex commercial litigation, regulatory investigations, and alternative dispute resolution for domestic and international clients.About the TeamYou will work alongside experienced lawyers in a collaborative and multidisciplinary environment.Advise on a wide range of commercial disputes, including...