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Front Desk Support Specialist

2 weeks ago

Dublin, Dublin City, Ireland Mespil Hotel Full time

We are looking for a reliable and organized individual to fill the role of Front Desk Support Specialist within our Night Team at the Mespil Hotel.

Key Responsibilities

The successful candidate will be responsible for assisting the Night Supervisor and Front Office Manager in maintaining the high standards of service delivery during night time hours.

Duties and Responsibilities
  • Security and Safety: Participate in routine security checks and monitor public areas to ensure the safety and security of guests and staff.
  • Guest Services and Support: Assist the Front Office Team and Manager on Duty in delivering guest services and responding to their needs.
  • Collaboration with Bar/Restaurant Department: Support the Bar/Restaurant Department as required, including room service deliveries and bar duties.
  • Cleaning and Maintenance: Maintain the cleanliness and tidiness of public areas, including back corridors, stairwells, and fire stairs.
  • Reception Desk Support: Assist in the smooth operation of the reception desk at night, providing excellent customer service to guests.