Duty Operations Manager

3 days ago


Bray, Wicklow, Ireland beBeeLeadership Full time €45,000 - €60,000

We are seeking an exceptional Duty Manager to join our team at the Front Office. This is a fantastic opportunity for a dynamic and results-driven professional to lead our Reception operations and ensure outstanding customer service.

Key Responsibilities:
  • Ensure high standards of customer service and consistently deliver exceptional experiences at Reception.
  • Supervise, train, and inspect the performance of assigned personnel in the Front of House department, ensuring all procedures are completed according to hotel standards.
  • Collaborate with colleagues to provide seamless support to guests and ensure optimal service delivery.
  • Provide regular feedback to the Front of House Manager on staff performance and contribute to ongoing training and development initiatives.
Requirements:
  • Excellent verbal communication skills and the ability to convey information clearly and effectively.
  • Strong leadership abilities and initiative to drive results and improvement.
  • Great interpersonal skills and customer service expertise.
  • Quick decision-making and problem-solving abilities to address guest needs promptly.
What We Offer:
  • Competitive Salary
  • Additional leave after two years of service in line with company policy
  • Monthly contribution towards employee Health and Wellbeing after two years of service
Why Choose Our Hotel?
  • Opportunities for career progression and professional growth
  • Employee benefits and privileges, including discounts on stays at Marriott and MHL hotels


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