Key Policy Advisor

2 weeks ago

Dublin, Dublin City, Ireland beBeePolicy Full time €68,000
Key Policy Role

The Policy SME plays a vital role in upholding and promoting the Covalen Essence Pillars, including Performance Gurus, Client Co-Creators, and Excellence Designers.

This dynamic role encompasses a wide range of responsibilities aimed at ensuring the success of the team and project.

Duties and Responsibilities:
  • Actively participate in various initiatives organized by the PTQ Team.
  • Propose, organize, and coordinate new policy- and coaching-related initiatives.
  • Conduct workshops focused on enhancing the skills and knowledge of Policy SMEs.
  • Provide mentoring and support to team members performing coaching tasks.
  • Collaborate in focus groups to enhance training materials, identify policy inconsistencies, and streamline processes.
  • Generate regular reports.
Key Activities:
  • Coordinate Shadowing and Reverse Shadowing Sessions for new team members.
  • Organize and conduct 'Meet your Policy SME' sessions with new team members to ensure their familiarity with essential tools, tribes, wikis, and team procedures.
  • Monitor the progress of team members during their ramp-up phase and communicate any training needs to the Team Lead.
  • Attend Weekly Sync Meetings to ensure team alignment.
  • Keep the team updated on new flows and policies.
  • Implement weekly Action Plans based on Root Cause Analyses (RCAs) provided by QAs to address policy and operational guideline-related issues within the team.
Essential Competencies:
  • Strong understanding of quality principles and their impact on operational delivery.
  • Proficiency in Microsoft Excel for data management, analysis, problem-solving, trend identification, and proposing solutions.
  • Excellent communication skills, both verbal and written.
  • Ability to drive individual and team performance through coaching and feedback.
  • Effective time management skills to handle multiple tasks, details, and interruptions.
  • Proactive attitude, driving improvements within the team and organizational processes.
Candidate Experience:
  • Proficiency in the English language, both written and verbal (C1 Level, minimum).
  • A track record of managing and analysing data, recognizing trends, and relating to real-world scenarios.
  • Demonstrated experience in providing policy-related support and 1-2-1 guidance.
  • Experience assisting with the implementation of complex operational procedures, including the creation and delivery of classroom-style training and documentation.
  • Ability to work independently, collaboratively, and effectively in a fast-paced environment.
  • Strong critical thinking and problem-solving skills.
What We Offer:

Health Care & Extensive Training & Development

Employer: CPL Solutions Ltd

Location: Nova Atria, Blackthorn Road, Sandyford Business Park, Sandyford, Dublin 18

Contract type: Permanent

  • Financial Advisor Trainee

    2 weeks ago

    Dublin, Dublin City, Ireland International Financial Advisor Jobs Full time

    Get AI-powered advice on this job and more exclusive features.Our client, an esteemed and accolade-laden company committed to sustainability and enriching the lives and financial well-being of our clientele, seeks dedicated Investment Advisory Wealth Managers to join their journey of ongoing expansion.They offer not only the opportunity to oversee diverse...

  • Academic Quality Advisor

    17 hours ago

    Dublin, Dublin City, Ireland Technological University DublinTU Dublin Full time

    Applications are invited for the following post: Academic Quality Advisor - Faculty of Business (Fixed-Term Wholetime) (Reference: 273a/2025). Reporting to the Assistant Head of Academic Affairs (Quality Framework), the Academic Quality Advisor to Faculty of Business will be to work with relevant Schools and staff in the faculty and across the University to...

  • Senior Protection Advisor

    9 hours ago

    Dublin, Dublin City, Ireland beBeeFinancial Full time €42,000 - €54,000

    Financial Planning Advisor RoleWe are seeking a skilled Financial Planning Advisor to join our team. In this role, you will be responsible for arranging appointments with clients and providing financial advice on protection policies.Key Responsibilities:Making and taking calls to arrange appointments with clients.Booking quality appointments that have a high...

  • Ehs Advisor

    1 week ago

    Dublin, Dublin City, Ireland Dornan Full time

    Social network you want to login/join with:Dornanis currently recruiting for aEHS Advisorto work on aData CentreProject inIreland.Dornanis a leading Mechanical, Electrical, and Instrumentation contractor with projects across Ireland, Europe, and the UK.Dornan is involved in sectors such as Pharmaceutical, Power, Waste to Energy, Commercial, Data Centre, and...

  • EHS Advisor

    2 weeks ago

    Dublin, Dublin City, Ireland Dornan Full time

    Social network you want to login/join with:Dornan is currently recruiting for a EHS Advisor to work on a Data Centre Project in Ireland.Dornan is a leading Mechanical, Electrical, and Instrumentation contractor with projects across Ireland, Europe, and the UK. Dornan is involved in sectors such as Pharmaceutical, Power, Waste to Energy, Commercial, Data...

  • Beauty Advisor

    3 weeks ago

    Dublin, Dublin City, Ireland Space NK Full time

    Join to apply for the Beauty Advisor (8 hours) role at Space NK1 day ago Be among the first 25 applicantsJoin to apply for the Beauty Advisor (8 hours) role at Space NKIf you love beauty, you're in the right place.As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for...

  • Beauty Advisor

    3 weeks ago

    Dublin, Dublin City, Ireland Space NK Full time

    Join to apply for the Beauty Advisor (fixed term - 16 hours) role at Space NK2 days ago Be among the first 25 applicantsJoin to apply for the Beauty Advisor (fixed term - 16 hours) role at Space NKGet AI-powered advice on this job and more exclusive features.If you love beauty, you're in the right place.As the ultimate curator of over 100 of the most...

  • Health Insurance Advisor

    4 weeks ago

    Dublin, Dublin City, Ireland Sanderson Recruitment (Ireland) Limited Full time

    Sanderson is delighted to partner with a Global Insurance Group to recruit a Health Insurance Advisor. This is a fantastic opportunity for an APA or CIP qualified professional with experience in the insurance sector to join a dynamic, client-focused team. Location: Hybrid - 3 days per week in the Dublin 2 office About the Role: As a Health Insurance Advisor,...

  • Policy Manager

    3 weeks ago

    Dublin, Dublin City, Ireland ESB Full time

    Position Description Generation &Trading (GT) has a vacancy for an experienced Policy Manager who will monitor developments in the EU, Irish and UK external policy environment, evaluate the impact on ESB GT investment strategy and business plans and communicate findings and recommendations to Senior Management and relevant stakeholders. The Policy Manager...

  • Safety Advisor

    21 hours ago

    Dublin, Dublin City, Ireland Quanta Consultancy Services Ltd Full time

    Safety Advisor - Ireland, Dublin - 12 Month ContractOne of the top 10 best companies to work in Ireland is looking forEOHSS Safety Advisor for their large-scale new facility in Dublin.Is this you?An exciting project there is lots of opportunity to learn new technology and develop current skills within a fast paced €1 billion project.This fantastic client...