Frontline Supervisor

3 days ago


Dublin, Dublin City, Ireland Field Management Ireland Full time

About Our Company:

Field Management Ireland is a leading provider of customer experience solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.

Job Description:

  • Lead and manage a team of customer experience agents.
  • Develop and implement strategies to drive team performance and meet targets.
  • Collaborate with other members of the management team to resolve customer issues.

Requirements:

  • 5+ years of experience in a leadership role within a contact center environment.
  • Proven track record of driving team performance and meeting targets.
  • Excellent communication and interpersonal skills.


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