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P&I Claims Specialist
3 weeks ago
We are seeking a skilled Claims Executive to join our team in managing a diverse portfolio of P&I claims. As part of this role, you will play a pivotal part in ensuring swift and cost-effective resolutions that meet the needs of our members.
You will assist with developing strategy, provide expert guidance to the team, foster strong relationships with members and brokers, and collaborate across departments to deliver exceptional service.
Responsibilities- Manage a high-volume and varied range of P&I claims, focusing on Personal Injury/People Claims for owners and charterers, in accordance with P&I policies and procedures.
- Maintain control of strategy on P&I claims, taking input where necessary, but not ceding control, to external advisors.
- Ensure regular, accurate, and timely reporting to senior management on new P&I claims and developments on existing claims, in line with procedural requirements and any triggers advised from time-to-time.
- Develop and maintain strong relationships with members and brokers, ensuring they receive the highest levels of service.
- Mentor, supervise, and manage colleagues working within the P&I Claims function, as required by senior management.
- Closely collaborate with colleagues working within the FD&D and Underwriting functions, as well as with Loss Prevention, in terms of Claims Executive responsibilities.
- Prepare agendas, reports, and inform senior management of any significant developments, as required.
- Work closely with senior management and other colleagues to support business development activities and networking with members and customers.
- Support senior management to build and maintain a high-performing and inclusive team environment, including ensuring workloads are well managed and protecting the wellbeing of colleagues, while collaborating with enabling functions.
- Maintain a detailed understanding of company-wide, functional, and sectoral rules, policies, guidelines, and procedures.
- Demonstrate and role-model the highest levels of behavior.
- Actively contribute to claims initiatives and expertise teams.
- Settle third-party P&I claims at the most economic figure possible, in accordance with rules and member terms of entry.
- Estimate P&I claims promptly and in accordance with procedures.
- Review monthly the schedule of all estimated claims to ensure they are properly recorded and estimated within guidelines.
- Appoint lawyers, surveyors, consultants, and correspondents, and receive and evaluate critically advice received.
- Notify reinsurers and make recoveries from both the pool and excess reinsurers, or other contractual parties where appropriate.
- Ensure members are kept adequately informed at all stages of a claim and understand both their and the company's position in any situation.
- Organize files appropriately and in accordance with procedures.
- Report internally as required and in accordance with procedures.
- Carry out duties in accordance with procedures applicable to the Claims Function.
- Participate in out-of-hours emergency telephone rota and respond to general claims enquiries by members and correspondents at all times if requested.
- Educated to degree level.
- Experience in Claimant or Defendant Personal Injury claims, either as a solicitor (or equivalent) or as a claims adjuster.
- Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where relevant to the role.
- Legal knowledge (law degree or equivalent), technical expertise (mariner) or prior experience within the maritime industry preferred but not essential.
- Understanding of the basics of P&I claims and the P&I insurance industry.
- Some understanding of P&I Rules and integrated Claims Department Procedures.
- Basic knowledge of shipping terms and common ship operations.
- Basic knowledge and experience in dealing with P&I/Non-P&I matters.
- Annual company bonus scheme.
- 27 days annual leave + public holidays (rising with length of service).
- Private medical insurance (PMI).
- Pension - Central Provident Fund (CPF).
- Group Life Assurance.
- Group Income Protection.
- Purchase Holidays Scheme.
- Employee Support Group.
Salary - Starting from €50,976, depending on experience.
Seniority level- Executive.
- Full-time.
- General Business.
- Insurance.
