Housing Support Specialist

23 hours ago

Dundalk, Louth, Ireland beBeeHousing Full time €35,000 - €45,000
About the Role

You will be joining an organisation with a strong commitment to delivering safe, affordable, and well-managed homes. The team prides itself on its inclusive culture, tenant-focused services, and dedication to community development.

The organisation has a growing portfolio and a proactive approach to housing challenges, making it an exciting time to become part of a forward-thinking team.

Key Responsibilities

As a Housing Officer, you will play a key role in managing tenancies and supporting residents to maintain successful and sustainable living arrangements.

  • Tenancy Management: Overseeing the start, duration, and end of tenancies, including sign-ups, renewals, and terminations.
  • Rent Collection & Arrears Management: Monitoring rent accounts, engaging with tenants to resolve arrears, and working with finance teams to ensure timely payments.
  • Anti-Social Behaviour (ASB): Investigating complaints, liaising with enforcement agencies, and implementing appropriate interventions.
  • Property Inspections: Conducting regular estate and property inspections to ensure standards are maintained and repairs are identified.
  • Resident Engagement: Building strong relationships with tenants, responding to queries, and promoting community initiatives.
  • Partnership Working: Collaborating with social services, support agencies, and internal departments to provide holistic support to residents.
  • Safeguarding & Welfare: Identifying vulnerable tenants and ensuring appropriate referrals and support mechanisms are in place.
Requirements

To succeed in this role, you will need:

  • Proven experience in a housing management or tenancy support role.
  • Strong understanding of housing legislation, tenancy law, and safeguarding practices.
  • Excellent interpersonal and communication skills, with the ability to handle sensitive issues professionally.
  • Ability to manage a busy and varied caseload with strong organisational skills.
  • Proficiency in using housing management systems and Microsoft Office.
  • A full driving licence and access to a vehicle (if fieldwork is required).
What We Offer

In return for your expertise and enthusiasm, we offer:

  • Competitive salary based on experience and qualifications.
  • Generous annual leave entitlement, plus bank holidays.
  • Flexible working arrangements, including hybrid working options.
  • Access to training, development, and professional accreditation support.
  • Pension scheme, employee assistance programme, and wellbeing initiatives.
  • A collaborative and supportive working environment with a clear social impact.

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