Performance Improvement Analyst

4 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Cpl Healthcare is a pioneer in BPO solutions, collaborating with organizations worldwide for over 25 years.

This role is a key contributor to our success in providing outsourced solutions for Fortune 500 companies.

As an Operational Excellence Specialist, you will work closely with cross-functional teams to ensure seamless execution and maintain effective communication with stakeholders.

You will analyze data to establish trends and improve processes, and develop process documentation to drive quality and efficiency.

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to identify root causes and offer solutions.

Key Responsibilities:

  • Analyze data to establish trends and improve processes
  • Develop process documentation
  • Work closely with cross-functional teams
  • Maintain effective communication with stakeholders

Requirements:

  • Bachelor's degree in a relevant field
  • Experience in process optimization or related field
  • Proficiency in Excel and data analysis tools
  • Excellent communication and problem-solving skills

We offer a dynamic work environment, extensive training and development opportunities, and a range of benefits, including health insurance and 25 days annual leave.



  • Dublin, Dublin City, Ireland Monograph Full time

    About This RoleWe're seeking an Intraday WFM Analyst to join our Operations team at Monograph. As a key member of our team, you'll contribute to the growth and success of our support operations network by optimizing workforce management processes and driving business outcomes.Key ResponsibilitiesCoordinate real-time monitoring operations and Global Command...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are seeking a talented Regional Performance Analyst to join our team in Dublin. As a Regional Performance Analyst, you will be responsible for providing expert guidance on regional performance metrics and developing strategies to improve business outcomes.Key Responsibilities:Analyse regional performance data to inform business decisionsDevelop and...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Key ResponsibilitiesThe Quality Performance Analyst will be responsible for analyzing data to establish trends and provide recommendations for improvement. This includes monitoring cases of assigned agents, providing feedback to reps, and preparing reports.Analyzes data to identify trends and areas for improvement.Provides recommendations for process...


  • Dublin, Dublin City, Ireland Turner & Townsend Plc. Full time

    About the Role">We are seeking a highly skilled Data Analyst to join our team at Turner & Townsend Plc. As a key member of our Data and Project Analyst Team, you will play a critical role in ensuring the successful management of data from various internal and external sources.Your primary responsibilities will include:Managing data from various internal and...


  • Dublin, Dublin City, Ireland IT Search and Selection Full time

    About Process ImprovementOur client is seeking a Process Improvement Analyst to analyse and improve business processes, driving business innovation and transforming customer experiences. This role offers the opportunity to collaborate with diverse clients to shape and implement strategies that leverage design thinking, innovation, and customer-focused...


  • Dublin, Dublin City, Ireland Lorien Full time

    **About Lorien**Lorien is a leading financial services provider dedicated to delivering exceptional results through innovative solutions and best-in-class service.We are currently seeking a Process Improvement Analyst to join our team on a 6-month contract basis.As a Process Improvement Analyst, you will play a critical role in analyzing complex business...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    JO Job Title: Process Improvement Data Analyst Role Overview: We are seeking a highly skilled Process Improvement Data Analyst to join our manufacturing team.The successful candidate will analyse production, operational, and customer data, and work with cross-functional teams to implement changes that drive process efficiency and performance...


  • Dublin, Dublin City, Ireland Albany Beck Full time

    Process Improvement Analyst – Risk FunctionOverview:Albany Beck are seeking a skilled Process Improvement Analyst with a background in reporting/change management to support a key piece of work within the risk function. The role involves defining and mapping how the four pillars within the risk function engage with the wider business, focusing on process...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    JO-2503-548724Job Title: Process Improvement Data AnalystRole Overview: We are seeking a highly skilled Process Improvement Data Analyst to join our manufacturing team. The successful candidate will analyse production, operational, and customer data, and work with cross-functional teams to implement changes that drive process efficiency and performance...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job DescriptionWe are seeking a highly skilled Process Improvement Data Analyst to join our team at Cpl Healthcare.About the Role:The successful candidate will analyze production, operational, and customer data, working with cross-functional teams to implement changes that drive process efficiency and performance improvements.This role requires a blend of...


  • Dublin, Dublin City, Ireland CPL Full time

    JO-2503-548724Job Title: Process Improvement Data AnalystRole Overview: We are seeking a highly skilled Process Improvement Data Analyst to join our manufacturing team. The successful candidate will analyse production, operational, and customer data, and work with cross-functional teams to implement changes that drive process efficiency and performance...


  • Dublin, Dublin City, Ireland Albany Beck Full time

    Process Improvement Analyst – Risk FunctionOverview:Albany Beck are seeking a skilled Process Improvement Analyst with a background in reporting/change management to support a key piece of work within the risk function. The role involves defining and mapping how the four pillars within the risk function engage with the wider business, focusing on process...


  • Dublin, Dublin City, Ireland Reperio Human Capital Ltd Full time

    Join our esteemed organization, Reperio Human Capital Ltd, as we embark on a significant transformation project. We seek an accomplished Business Analyst to lead the way in driving operational excellence.About the Role:Pursue process improvement initiatives through effective business analysis and change management strategiesLeverage expertise in Supply Chain...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Welcome to TN Ireland, where we value talented individuals who can make a meaningful impact on our organization. We are currently seeking an experienced Performance Improvement Partner to join our HR team.About the RoleIn this exciting opportunity, you will work closely with senior leaders to design and implement performance improvement initiatives that...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Job SummaryWe're seeking a highly motivated Customer Experience Quality Analyst to join our team at TN Ireland.Main Responsibilities:Monitor and analyze agent performance to identify areas for improvement.Work closely with vendor quality teams to ensure consistency in CX standards.Design and deliver coaching programs to enhance agent skills and...


  • Dublin, Dublin City, Ireland Turner & Townsend Full time

    About UsTurner & Townsend is a global professional services company that delivers projects, programs and advisory services to the real estate, infrastructure and natural resources markets. We're passionate about making a difference, delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job Title: Process Improvement Data AnalystWe are seeking a highly skilled Process Improvement Data Analyst to join our manufacturing team. The successful candidate will analyse production, operational, and customer data, and work with cross-functional teams to implement changes that drive process efficiency and performance improvements.This role requires a...


  • Dublin, Dublin City, Ireland CPL Full time

    We are seeking a dedicated Quality Analyst to join our dynamic team at CPL, a pioneering industry leader in Business Process Outsourcing (BPO). As a Quality Analyst, you will play a crucial role in delivering exceptional BPO solutions that drive high performance and meet strategic objectives.About UsOur company has over 25 years of experience collaborating...


  • Dublin, Dublin City, Ireland CPL Full time

    About CPL:CPL is a leading provider of recruitment services to the manufacturing industry. We are committed to delivering high-quality recruitment solutions to our clients. Our team of experienced recruiters works closely with our clients to understand their recruitment needs and provide tailored solutions.Job Description:CPL is seeking a highly skilled Data...


  • Dublin, Dublin City, Ireland ACCPRO Full time

    The Investment Analyst will be responsible for performing in-depth market research to assess industry trends, investment risks, and potential growth areas.About the Company:ACCPRO is an established and growing company in the investment sector, seeking a skilled Investment Analyst to join our team.We're committed to delivering high-quality results and...