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Customer Support Expert

1 week ago

Dublin, Dublin City, Ireland KLA-Belgium Full time

We are seeking a skilled Customer Support Expert to join our team in Dublin, Ireland.

This role will involve providing technical support to customers, ensuring the smooth operation of complex electro-optical and electro-mechanical equipment.

You will represent the company to the customer, be accountable for customer satisfaction with service, and coordinate actions with customers to minimize downtime.

The ideal candidate will possess a relevant degree qualification and experience, as well as excellent analytical problem-solving skills and good presentation and communication skills.

The successful candidate will work a FE/BE days shift pattern in support of the manufacturing environment and be required to work extensively on training periods in USA/Asia.

KLA offers a competitive total rewards package and a challenging and multinational environment at the forefront of high-technology.