Senior Department Manager
6 days ago
**About Us**
Tesco Ireland Limited is a values-led business committed to building a better retail experience for our customers.
We strive to create an emotional connection with our customers and colleagues, helping them manage their lives more effectively.
The Role: We are seeking a skilled Line Manager to lead and support a department team in delivering exceptional customer service and achieving key performance indicators.
Key Responsibilities:
- Lead and coach the team to deliver outstanding customer experiences by ensuring great service, standards, and availability.
- Deliver all key performance indicators for the department.
- Make decisions that support team members in doing their jobs effectively.
- Develop and implement training plans to ensure colleagues have the necessary skills and knowledge.
- Ensure accurate completion of processes, routines, and systems within the department.
- Plan seasonal, trade driving, and promotional activities to maximize sales, impact, and presentation.
- Maintain safe and legal routines for the department, addressing any identified issues promptly.
- Provide regular coaching and feedback to improve team skills and confidence.
- Create an environment that encourages innovation and personal growth.
About Tesco Ireland Limited: Our vision is to become every customer's favourite way to shop. We're dedicated to serving our customers, communities, and planet a little better every day.
We've made significant contributions to Irish society through initiatives like the Tesco Community Fund, supporting over 21,000 community groups and raising €7.5 million for medical equipment.
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