ICT Infrastructure Specialist Role
3 days ago
Company Overview
Cpl Healthcare, a leading global healthcare staffing company, is seeking an ICT Infrastructure Specialist to join our team. Our company partners with SK Pharmteco, a Contract Development and Manufacturing organisation (CDMO) with state-of-the-art facilities worldwide.
We are part of the wider SK Inc. with revenues of $88 billion in 2022. Our mission is to 'make what matters for a healthy, happier world', from grams to tonnes.
Job Description
As an ICT Infrastructure Specialist, you will be responsible for managing the day-to-day activities to support and monitor the operation of the Site Information and Communication systems infrastructure. You will work closely with IT colleagues and 3rd Party IT Support Vendors to provide operational and project support for all IT infrastructure on the Swords site.
Responsibilities:
- Ensure any changes to IT systems are implemented in compliance with site Change Control Procedures and Security Standards.
- Work with Managed Service Partners, Vendors, and site stakeholders to manage the lifecycle of Site IT Infrastructure, ensuring infrastructure remains reliable and fit for purpose in supporting site operations.
- Provide support for planning and coordination of planned equipment refreshes/replacement as required.
- Act as site point of contact and hands and eyes for initial troubleshooting of issues with the remote Support teams of our 3rd Party Service Partners for Server Hosting, Network, and Print Services.
Required Skills and Qualifications
The successful candidate will have a degree level qualification in a relevant IT, engineering or similar technical discipline and have a minimum of 3 years experience of IT system support. Experience of working in a GMP regulated environment is desirable.
A good working knowledge of TCP/IP Networking, Server Virtualisation, and communication systems is expected. The successful candidate will be responsible for system security and hardware maintenance and configuration in compliance with site and regulatory standards.
Benefits
The ideal candidate will be able to demonstrate good problem-solving techniques regarding fault finding and troubleshooting system-related issues and must have strong communication skills. The ability to operate within and consistently achieve deadlines associated with a highly automated 24/7 Manufacturing facility is key.
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