
Senior Finance Professional
2 weeks ago
A Financial Analyst plays a pivotal role in the financial services sector, overseeing customer records and processing transactions with precision.
About the Role:This position requires an individual who can maintain accurate financial information, identify discrepancies, and ensure all actions comply with policies and regulatory requirements while delivering exceptional customer service.
Key Responsibilities:- Financial Management:
- Maintain up-to-date, accurate, and accessible financial records
- Identify inconsistencies and discrepancies in financial information
- Complete operational finance processes efficiently
- Process customer-driven transactions, including refunds, journals, cash payments, and settlements
- Manage unallocated/suspense cash items proactively
- Compliance through Risk Management:
- Create and maintain documentation for owned processes
- Ensure adherence to company policies, procedures, legislative, and regulatory requirements
- Maintain accurate records for audit purposes
- Customer Service:
- Maintain high standards of internal and external relationships
- Resolve queries promptly to deliver superior customer service
- Bachelor's degree in business or finance
- Relevant business/accounting qualification (desired)
- Minimum 2 years of experience in financial services
- Competencies:
- IT knowledge
- Legal & Compliance
- Interpersonal & Behavioural Competencies
- Communication skills
- Customer Service and Commercial Awareness
- Influencing/Persuasion and Negotiation skills
- Judgment & Decision-Making
- Organisational Skills
- Team Working
We are an equal opportunities employer.
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