
Retail Operations Manager
1 week ago
About this role:
Lead a team to deliver exceptional shopping experiences on the high street. This fast-paced and varied position involves managing junior managers, sales teams, and recruiting new talent. It requires an enthusiastic, ambitious, and optimistic individual with a keen eye for detail and commerciality.
This is an exciting opportunity to take your career to the next level, develop leadership skills, and thrive in a dynamic retail environment.
You will be responsible for coaching and developing your team, setting goals, achieving targets, and driving key performance indicators (KPIs). You will also strive for operational excellence, celebrate achievements, and promote the brand through core service values.
The ideal candidate will have a proven track record of leadership, excellent communication skills, and a passion for retail/customer service/footwear. They will be target-driven, lead from the front, and motivate their team to excel.
This role offers a wide range of benefits, including development opportunities, investment in people, and perks such as product discounts, flexible holiday arrangements, and employee assistance programs.
You will receive training and support to help you succeed in this challenging but rewarding position. If you are a motivated and ambitious individual looking to advance your career, we encourage you to apply.
- Key responsibilities:
- Lead a team to deliver exceptional customer experiences
- Manage junior managers and sales teams
- Recruit and train new talent
- Set goals, achieve targets, and drive KPIs
- Strive for operational excellence
- Celebrate achievements
- Promote the brand through core service values
- Requirements:
- Proven track record of leadership
- Excellent communication skills
- Passion for retail/customer service/footwear
- Target-driven
- Motivational leader
Benefits:
- Development opportunities
- Investment in people
- Product discounts
- Flexible holiday arrangements
- Employee assistance programs
- Training and support
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