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Technical Infrastructure Lead

7 days ago

Maynooth, Co Kildare, Ireland Glenveagh Properties Plc Full time

Glenveagh Properties Plc is at the forefront of Ireland's homebuilding industry, focused on delivering exceptional quality homes in vibrant communities.

Our commitment to innovation drives us to continuously improve our planning, design, and building processes.

As a member of our team, you will be part of a dynamic work environment that values collaboration, diversity, and inclusion.

We offer an attractive suite of benefits and a workplace where you can develop a long-term career.

This position is based in our modern Head Office in Maynooth, offering a hybrid work setup with open plan offices, collaborative working areas, subsidised canteen, EV charging points, and easy access by car or public transport.

The IT Operations Manager will have full ownership and management of the assigned IT responsibilities, working closely with the IT Director and other key stakeholders to ensure the smooth operation of IT services.

Key Responsibilities
  • Lead change management processes to ensure seamless IT transitions with minimal disruption.
  • Plan and execute changes through regular CAB meetings and maintain auditable documentation.
  • Oversee timely resolution of IT incidents and risks, implement strategies to minimize their impact, and conduct regular reviews with auditable records.
  • Manage annual reviews of IT policies and procedures, updating documentation to reflect service and compliance changes.
  • Ensure key vendor performance through annual reviews, compliance oversight, and collaboration with IT leadership and stakeholders.
  • Manage IT budgets, cost tracking, and asset registers, ensuring accurate documentation and financial oversight.
  • Handle vendor renewals, service reviews, and contract negotiations, aligning with support and maintenance agreements.
  • Deliver continuous IT security training in compliance with company policies, collaborating with L&D teams and external vendors.
  • Ensure IT operations meet legal and regulatory standards, manage data access requests (DSARs), and maintain compliance audits.
  • Develop, review, and test Business Continuity Plans (BCP) and Disaster Recovery (DR) plans, ensuring documentation and effectiveness.

Requirements:

  • Significant experience in a similar role previously preferably within the construction sector.
  • Proven ability to coordinate and execute IT change management processes, including running CAB meetings and maintaining auditable records.
  • Strong background in managing IT incidents and risks, implementing mitigation strategies, and conducting regular reviews.
  • Experience in managing IT policies and procedures, ensuring updates align with changes in services, standards, and regulations.
  • Proficiency in IT cost management, including invoice processing, budgeting, and financial oversight.
  • Hands-on experience in tracking and maintaining IT assets, including physical, virtual, and service-related assets, with a focus on audit readiness.

Benefits:

  • Competitive salary in one of Ireland's fastest-growing PLCs.
  • Comprehensive health insurance for you and your dependents.
  • Contributory pension scheme.
  • An exciting Wellness Programme with events and activities throughout the year.
  • Access to our Digital Gym.
  • Employee Assistance Programme.
  • Performance-related bonus.
  • Regular compensation reviews.
  • Paid Volunteering days.
  • Long-term illness cover.
  • Peace of mind with life assurance.
  • Paid maternity leave, as well as paternity leave for fathers.
  • If you're cycling, we've got you covered on the cycle-to-work scheme.