Content Moderator
4 days ago
We are seeking a highly skilled and experienced Content Reviewer to join our team. As a Content Reviewer, you will play a vital role in ensuring the quality and integrity of our digital content.
About the RoleThis is a challenging and rewarding opportunity for someone who is passionate about Hebrew language and culture. You will be responsible for investigating and resolving reported issues related to sensitive content, as well as enforcing client's Terms of Use.
You will work closely with our global team to develop strategies for improving user experience and identifying trends and patterns that may impact our community standards.
Key Responsibilities- Investigate and resolve reported issues related to sensitive content
- Enforce client's Terms of Use by monitoring reports of abuse on the site
- Become knowledgeable about client's products and community standards
- Develop scalable solutions to improve support for our community of users
- Analyse data to develop ways to improve user experience
- Evaluate and escalate issues outside company policy to the global team
To be successful in this role, you will need:
- Strong personal resilience and ability to operate in a pressured environment
- Excellent interpersonal skills, verbal and written communication skills, and empathy
- High adaptability and positive approach to challenges
- Ability to make decisions, prioritise, solve problems, and work as part of a team
- Effective time management and prioritisation skills
- Ability to consistently hit KPIs on time
We offer a competitive salary and benefits package, including:
- €29,700 per year as base salary
- 25% salary uplift for late hours (6pm-2am)
- €12 per day travel allowance
- 10% performance-based bonus paid quarterly
- Free meal on site
- Private healthcare
- Pension contribution
- 25 days annual leave
- Extensive training and access to CPL's Wellness Programme
- Tax Saver and Bike-to-Work Scheme
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