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Retail Customer Service Representative
2 weeks ago
Part-Time Key Holder
">- About the Role:
- We are seeking an experienced and motivated individual to join our team as a Part-Time Key Holder. In this role, you will be responsible for delivering exceptional customer service and supporting the sales team in achieving their targets.
- You will also be responsible for maintaining strong visual standards across the store, assisting with deliveries and organization of stock room, and opening and closing the store when senior managers are absent.
Key Responsibilities:
- Deliver high levels of customer service through teamwork and living our brand values.
- Support Store Management team with daily tasks and store duties.
- Motivate, support and encourage the sales team to deliver exceptional customer service and hit personal targets.
- Offer guidance and direction to the sales team to assist with their development and ensure KPIs are being met.
- Ensure strong visual standards across the store.
- Assist with deliveries and organization of stock room.
- Responsible for opening and closing the store when senior managers are absent.
Requirements:
- Experience in working to and driving KPIs and sales targets within retail.
- Strong customer service skills.
- Ability to work in a team environment and support the management team where needed.
- Experience in managing a team on the shop floor is desirable but not essential.
What We Offer:
- A competitive rate of pay.
- The opportunity to work for an iconic brand.
- The chance to develop your skills and progress your career.
Why Join Us?
We're originals. From day one, we've been doing it our own way – creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future.
