Event Coordinator and Sales Executive
5 days ago
Job Summary
We are seeking an Experienced Sales and Events Manager to join our team in a 4* hotel property in Co. Kildare. As a key member of the sales team, you will be responsible for promoting events and weddings within the hotel, ensuring smooth delivery of services on the day of the event, and exceeding customer expectations.
Main Responsibilities
- Provide information, quotations, proposals, and contracts to all customers in a timely and accurate manner.
- Assist with meeting and exceeding customer expectations both over the phone and in person.
- Respond to all sales inquiries as soon as possible (email, phone, walk-in) and negotiate packages, confirm meeting room sales, and manage client expectations.
- Handle all customer inquiries and complaints in accordance with the hotel's expectations, ensuring that guests are satisfied when they leave.
- Promote events and weddings actively within the hotel to maximize sales opportunities.
- Keepposting business responses to competitors, packages, products, and marketing.
- Daily office administration duties.
- Sales responsibilities include showing potential customers around the hotel and upselling every department, as well as looking for new business opportunities through cold calling, telephone sales, mail shots, and other methods.
- People management including motivating, training, and providing feedback to the team of 3 events executives.
Requirements
- 2 years of previous experience in a similar role
- Excellent communication skills
- Strong presentation skills
- Self-motivated and have positive attitude
- Passionate about hospitality and excellent service
- Effective sales skills to up-sell products and services
- Strong interpersonal, leadership, time management, and organizational skills
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