Soft Service Operations Director

1 day ago

Dublin, Dublin City, Ireland beBeeManager Full time €50,000 - €70,000
Job Description:

We are seeking a highly skilled Regional Soft Services Manager to oversee the management of cleaning operations for multi-location contracts in ROI. This is a full-time fixed term contract.
The successful candidate will be responsible for controlling and coordinating cleaning operations, as well as implementing and adhering to all Health and Safety legislation and client procedures on site.



Key Responsibilities:
  • Overall management of various service lines including cleaning, waste services, landscaping, garments management, pest control, post room, stationary etc.
  • Fully responsible for ensuring the level of expectations required by the client (SLAs, KPIs) are met for all soft services.
  • Daily management and direction of the soft services Aramark workforce and sub contracted staff.
  • Play a key role in delivering the start-up plan for any new areas on site, acting as an area SME during the handover process from commissioning through into qualification and process validation
  • Create and implement soft services schedules and work instructions
  • Work closely with the client EH&S and Facilities team in providing support for all Fire Evacuations, drills, signage, H&S compliance, audits, investigations etc.
  • Manage safe work plans, emergency response plans and mitigation plans, including business continuity and critical supplier identification and mitigation
  • Fully responsible for soft services Aramark HSEQ/EHS documentations

Requirements:
  • Min 5 year's experience in contract cleaning, facility management or soft services
  • Minimum 3 year's in a management post.
  • Industry acumen and knowledge of cleaning services ideally within the facilities management industry
  • Customer focused with strong attention to detail
  • Excellent written and verbal communication skills.
  • Good working knowledge of Outlook, Word, Excel and PowerPoint.
  • Full clean driving License

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