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Language and Technical Support Professional

1 week ago

Dublin, Dublin City, Ireland Headhunt International Full time
About Us

We are Headhunt International, a leading recruitment agency specializing in placing top talent in some of the world's most prestigious companies. Our mission is to connect talented individuals with exciting career opportunities that match their skills and interests.

We are currently seeking a Language and Technical Support Professional to join our team in Athens, Greece. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in Latvian.

You will work closely with our technical team to troubleshoot and resolve customer issues related to billing inquiries, transactions, and account management. Your excellent communication skills and ability to empathize with customers will be essential in turning every interaction into a positive experience.

Requirements
  • Fluent Latvian language skills
  • Excellent communication and problem-solving skills
  • Sales experience with consumer products and services (an asset)
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
What We Offer
  • A comprehensive training program to enhance your skills and knowledge
  • Ongoing support and mentorship from experienced colleagues
  • A dynamic and supportive work environment
  • Competitive compensation and benefits package