Site IT Support Specialist

2 days ago


Dublin, Dublin City, Ireland CPL Full time

Cpl in partnership with SK biotek Ireland is seeking to recruit an experienced IT Support Specialist to join the IT Department on a permanent basis.

The successful candidate will be responsible for providing operational and project support for all IT infrastructure on the Swords site.

This includes ensuring any changes to IT systems are implemented in compliance with site Change Control Procedures and Security Standards.

The ICT Support Specialist will work closely with IT colleagues and 3rd Party IT Support Vendors to manage the lifecycle of Site IT Infrastructure.

Key Responsibilities:
  • Implement changes to IT systems in compliance with site Change Control Procedures and Security Standards
  • Manage the lifecycle of Site IT Infrastructure, working with Managed Service Partners, Vendors, and site stakeholders
  • Provide operational and project support for all IT infrastructure on the Swords site
  • Monitor and support site communications systems, including Avaya SIP Telephone System, Lone Worker/Man Down System, Sigma two-way Radio System, and A/V equipment in Conference Rooms
Requirements:

We are looking for a candidate with a degree-level qualification in a relevant IT, engineering, or similar technical discipline and a minimum of 3 years experience of IT system support.

A good working knowledge of TCP/IP Networking, Server Virtualisation, and communication systems is expected.

The ideal candidate will be able to demonstrate good problem-solving techniques regarding fault finding and troubleshooting system-related issues and must have strong communication skills.



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