Delivering Exceptional Client Experience

5 days ago


Dublin, Dublin City, Ireland beBeeService Full time €60,000 - €80,000
Key Client Officer Role

The role of a Key Client Officer involves delivering exceptional service standards to multiple clients, primarily within the exchange-traded fund (ETF) sector, as well as other product types.

Primary Responsibilities
  • Foster effective professional relationships with clients based on mutual respect and trust
  • Maintain an excellent level of service provision at all times
  • Manage client change requests, log internal departments for timely delivery of change agendas, and ensure efficient resolution
  • Collaborate with the Client Service lead during the onboarding process of new clients as required
  • Address and resolve client queries in a timely and professional manner
Essential Qualifications
  • A strong commitment to providing high-quality services to both internal and external clients
  • Ability to thrive in fast-paced environments with high volumes
  • Demonstrated problem-solving skills with effective resolutions
  • Good understanding of end-to-end NAV Production operating models
PREFERRED QUALIFICATIONS
  • Hold a primary degree or possess a relevant Professional or Accounting qualification
  • Experience in fund administration services provision

This opportunity allows for significant contributions towards delivering superior client service. If you have the necessary qualifications and experience, please submit your application today.



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