Customer Support Specialist

2 days ago

Dublin, Dublin City, Ireland beBeeCommunicator Full time €29,000
Job Overview

This is a comprehensive support role that provides full training and ongoing development opportunities in a customer-focused environment.

Key Responsibilities
  • Deliver exceptional customer service and clear solutions to customer queries
  • Perform your role to the professional standards expected of a leading contact centre
  • Work towards achieving individual performance objectives
  • Contribute positively to your team and support colleagues
  • Ensure compliance with all regulatory requirements, operational, and administrative procedures
  • Embrace personal development and ensure required competency levels are achieved in line with role expectations
Requirements
  • An excellent team player with energy and commitment to achieving the goals of the organization
  • Customer service experience with a strong customer focus
  • Strong interpersonal and communication skills
  • A flexible, energetic, and innovative approach to work; ability to adapt to changing environments
  • Self-motivated with the ability to meet targets
  • Excellent problem-solving and resolution skills with attention to detail, with an emphasis on getting it right the first time
Desirable Qualifications, Skills & Experience
  • Experience in a phone-based role
  • Strong IT skills, e.g., Microsoft Office products

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