Cloud Computing Solutions Expert

3 days ago

Cork, Cork, Ireland beBeeSuccess Full time €90,000 - €120,000
Job Title

Customer Success Engineer - Cloud Consumption

Job Description

The Customer Success Engineer is responsible for helping customers achieve business outcomes by orchestrating cross-functional programs and delivering customer value. This role requires a strong technical background, excellent communication skills, and the ability to build relationships with key stakeholders.

In this role, you will be responsible for:

  • Developing foundational relationships with key customer personas and technical professionals
  • Defining customer success plans, success milestones, and orchestrating their execution
  • Aligning consumption strategies with the customer's business and implementation priorities
Required Skills and Qualifications

To be successful in this role, you will need:

  • 5+ years of enterprise cloud software experience
  • 5+ years of experience in customer-facing roles such as CSM/CSE/CSA or solutions consultant or professional services delivery manager or Network administrator
  • Bachelor of Science Degree in Computer Science, Information technology or a related field
  • Deep knowledge of public/hybrid cloud infrastructure and AWS
  • Cloud Practitioner, Cloud Solution Architect, and Storage Badge Certifications are highly desired
Benefits

At NetApp, we offer a hybrid working environment that allows you to work from anywhere while staying connected with your team and company culture. We also offer comprehensive medical, dental, wellness, and vision plans for you and your family, as well as financial savings programs to help you plan for your future.

Others

NetApp is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates and are proud to offer a healthy work-life balance, volunteer time off program, and education assistance.

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