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Network Infrastructure Specialist
2 weeks ago
IT Support Professionals seeking a challenging role will find this position attractive.
About the Job:This Desktop / Network Field Engineer position requires delivering high-quality technical support and networking solutions across Ireland.
- Provide on-site IT support, including desktop and network troubleshooting.
- Diagnose and resolve technical issues related to hardware, Windows operating systems, printers, and networking equipment.
- Install, configure, and maintain PCs, servers, switches, routers, and related IT infrastructure.
- Offer exceptional customer service and represent the company at client sites.
- Maintain accurate records using ticketing systems.
- Participate in a regular on-call support rota.
Candidates should have at least 5 years' experience in IT support, desktop support, or field service engineering.
- Strong knowledge of Microsoft Windows 10/11, Windows Server, LAN/WAN networking, TCP/IP, DHCP, DNS, and switches, routers, firewalls (preferably Cisco or Ubiquiti).
- Experience working with remote support tools and ticketing systems.
- Excellent communication and problem-solving skills.
- A valid Irish driving licence is essential.
