
Medical Support Professional
10 hours ago
The ideal candidate will have 3+ years of experience working as a medical secretary.
Main Responsibilities:- Manage daily appointments, including consultants' schedules
- Ensure patient clinics are well-organized, with all patient results available
- Organize admissions for patients, completing necessary documentation (admission forms, GDPR forms, blood forms)
- Provide patients with relevant information regarding admission and day care
- Handle incoming and outgoing mail, phone calls, and emails
- Dictate and type letters and discharge summaries
- Contact patients and relevant departments to inform of consultant's absence
- Train temporary secretaries for holiday leave
- Patient care when the consultant is abroad or absent
- Liaise with other medical doctors in the consultant's absence
- Adhere to health and safety procedures in emergency situations
- Ensure the smooth running of a busy clinical practice
- Handle payments from patients, including visa/cash transactions and insurance forms
- Ensure no outstanding accounts
- Excellent communication and secretarial skills
- Ability to work under pressure and handle stressed patients
- Proficiency in IT skills, aiming for a paperless office
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Medical Directorate Support Supervisor
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Administrative Support Professional
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