Forward Deployed Product Manager

6 days ago

Dublin, Dublin City, Ireland beBeeCustomerSuccess Full time €100,000 - €150,000

Customer Success Manager Role

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This is a unique opportunity to partner directly with our most strategic customers, driving the adoption of AI capabilities and delivering exceptional results. Embed deeply with these businesses to understand their challenges and technical requirements in detail, providing valuable insights for outstanding outcomes.

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Key Responsibilities:

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  • ">
  • Drive the adoption of AI by helping customers unlock its power, automating and scaling their support operations.">
  • Build strong relationships with customers, understanding their business challenges and technical needs.">
  • Collaborate closely with internal teams to ensure seamless customer experiences and project success.">
  • Translate frontline insights into scalable product features, shaping the product roadmap with R&D teams.">
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Required Skills and Qualifications:

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Minimum 4+ years of experience as a product manager, with a proven track record of shipping impactful products.

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Leadership experience, having led a team.

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Deep customer empathy, with a strong bias for action, motivated by solving real problems and delivering measurable results.

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Strong communication skills, able to convey complex topics clearly to both technical and non-technical audiences.

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Product marketing expertise, effectively articulating product value to internal stakeholders and external customers.

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Navigating ambiguity, thriving in fast-changing environments and easily switching between creative and analytical thinking.

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Strong cross-functional collaboration, able to navigate organizational boundaries and bring people together to achieve the best outcome.

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Systems thinking, taking a holistic view of how product components interact and anticipating downstream effects.

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Technical fluency, comfortable discussing modern tech stacks and onboarding customers into more technical product setups.

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Operational rigor, highly organized and structured in approach.

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Experience working directly with enterprise customers and in B2B SaaS.

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Role in technical consulting, solutions engineering, customer success, or related field.

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Benefits:

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Competitive salary and equity in a growing company.

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Flexible paid time off policy.

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Comprehensive health insurance for employees and dependents.

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MacBooks provided for work purposes.

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Additional Information:

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Our hybrid working model allows for flexibility and connection with colleagues.

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We prioritize diversity and equality in the workplace, fostering a safe and inclusive environment.

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